Re: [Freeswitch-users] Some question about mod_fifo ??
Hi SeVen Du. Thank for your reply. About question 2: I think in real life (call center), supporters in queue must be known the real Caller_ID_number of customers. If caller_id_number is replated by 'fifo+<fifo_name>', caller_id_number will be invaluable informations. So, Is there anyway to preserve Caller_ID_number from the invaluable change as origination_caller_id_name=Queue,origination_caller_id_number='fifo+test_fifo'. Best regard !
Hi all.
I am newbegin and have 2 question as follow
1. Can config mod_fifo with member in external register ???
In my lab, i have OpenSIP as Proxy server and Register server and Freeswitch as media server config mod_fifo (queue)
User with extension 1010 is registerd with OpenSIPS server, queue 8000 is media service in freeswitch server. Can i config mod_fifo in freeswitch with member in Opensips server ?
I try config in /fifo.conf.xml like
lag="5">{fifo_member_wait=nowait}user/1010@opensips_IP
but it not work.
because it's not a valid dialstring. try sofia/ / instead of user/ it's only a dialstring, so, if you can make "originate " work then fifo should work.
Someone done this with opensips or another register server, please post some guide.
2. With mod_fifo: caller_id_name and caller_id_number will be replated by default config:
origination_caller_id_name=Queue,origination_caller_id_number='fifo+test_fifo'.
So, if caller_id_number is 0123456.. it will be replates wit 'fifo+test_fifo'. I want origination_caller_id_number has value is 0123456..
no, because you don't know which caller will actually been bridged to which agent before the agent actually answer the call. _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
On Mar 30, 2010, at 6:46 AM, Nguyễn Mạnh Hùng wrote:
Hi SeVen Du. Thank for your reply.
About question 2: I think in real life (call center), supporters in queue must be known the real Caller_ID_number of customers. If caller_id_number is replated by 'fifo+<fifo_name>', caller_id_number will be invaluable informations. So, Is there anyway to preserve Caller_ID_number from the invaluable change as origination_caller_id_name=Queue,origination_caller_id_number='fifo+test_fifo'.
More information in the following thread: http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050153.... You can't know the caller id number when the call has been placed because it is not yet decided until the call is answered. Mike
participants (2)
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Michael Jerris
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Nguyễn Mạnh Hùng