[Freeswitch-users] FIFO Orgination_caller_id

[Adam Ford]

Is there any way to set the origination_caller_id for a FIFO outbound call
to an on-hook agent?  I can't find anything in the wiki about a FIFO or
member variable to set this. It seems to be set to 'Queue' by default, and
appears to be hardcoded in the module source.  It would be nice to be able
to change per FIFO queue.  That way agents that handle multiple companies
can more easily see which queue is calling and answer accordingly.

 

It is not a big deal, since it does automatically set the
origination_caller_id_number to 'fifo+<fifo name>'.  However, depending on
the phone, the caller ID number is not always readily shown, and must be
looked for.

 

Thanks to anyone who has some insight on this,

-Adam 

   

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