Can you try to factory format the file system and see if he stops doing this? I have three phones on SLA that do not exhibit this problem and I'm running 4.0.2 on those also. Press the four arrow keys and get the file thats uploaded and investigate the logs. On Oct 12, 2012, at 11:42 AM, KEN KELLY-TURNER wrote:

Hi,

I'm new to freeswitch and I'm trying to set up 2 polycom phones running 4.0.2 firmware to share a line. I followed the wiki pages http://wiki.freeswitch.org/wiki/Shared_Line_Appearance and However, whenever I pick up an incoming call or try to make an outgoing call on one of the shared lines, the other line doesn't detect that the line is in use and I get a massive dump of 481 and 482 errors dozens of times. I have no idea what is causing this behaviour, any help would be greatly appreciated

send 854 bytes to udp/[10.10.8.81]:5060 at 02:03:54.850984: ------------------------------------------------------------------------ NOTIFY sip:1000@10.10.8.81 SIP/2.0 Via: SIP/2.0/UDP 10.10.11.1;rport;branch=z9hG4bKcHKrvF7SKSp1j Max-Forwards: 70 From: <sip:1000@10.10.11.1:5060>;tag=AWBzYjyr5AtS To: "ppcBarge2" <sip:1000@10.10.11.1>;tag=FC20B986-C3012B3F Call-ID: d753ed55-db70fc4e-bddaf407@10.10.8.81 CSeq: 4053008904 NOTIFY Contact: <sip:1000@10.10.11.1:5060;transport=udp> Call-Info: <sip:10.10.11.1>;appearance-index=*;appearance-state=idle User-Agent: FreeSWITCH-mod_sofia/1.2.3 Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE Supported: timer, precondition, path, replaces Event: call-info Allow-Events: talk, hold, conference, presence, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer Subscription-State: active;expires=3600 Content-Length: 0

------------------------------------------------------------------------ recv 405 bytes from udp/[10.10.8.81]:5060 at 02:03:54.864355: ------------------------------------------------------------------------ SIP/2.0 482 Loop Detected Via: SIP/2.0/UDP 10.10.11.1;rport;branch=z9hG4bKcHKrvF7SKSp1j From: <sip:1000@10.10.11.1:5060>;tag=AWBzYjyr5AtS To: "ppcBarge2" <sip:1000@10.10.11.1>;tag=FC20B986-C3012B3F CSeq: 2147483647 NOTIFY Call-ID: d753ed55-db70fc4e-bddaf407@10.10.8.81 Event: call-info User-Agent: PolycomSoundPointIP-SPIP_550-UA/4.0.2.11307_0004f2149566 Accept-Language: en Content-Length: 0

------------------------------------------------------------------------

Thanks, Ken

_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com

Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com

FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org

-- Brian West brian@freeswitch.org FreeSWITCH Solutions, LLC PO BOX PO BOX 2531 Brookfield, WI 53008-2531 Twitter: @FreeSWITCH_Wire http://freeswitchcookbook.com http://freeswitchbook.com T: +1.213.286.0410 | F: +1.213.286.0401 | M: +1.918.424.WEST iNUM: +883 5100 1286 0410