Hi all, I want to put the caller into fifo queue *without answering the call till agent attend it.* But fifo is answering the call while putting caller in queue. Please help!! Thanks, -Vishal.
Don't do it. Caller's phone carrier will drop the call if not answered in 1-2 minutes. On Saturday 11 August 2012 10:23:08 Vishal Kakkar wrote:
Hi all,
I want to put the caller into fifo queue *without answering the call till agent attend it.* But fifo is answering the call while putting caller in queue.
Please help!!
Thanks, -Vishal.
<condition field="${destination_number}" expression="^8032342123$" break="on-true"> <action application="ring_ready"/> <action application="sleep" data="3000"/> <action application="set" data="fifo_orbit_exten=_continue_:60"/> * <action application="fifo" data="Testing in"/>* </condition> The moment sleep expires customer is queued and the call is answered(Dont know why) irrespective of agents availability or not.... When any of Agents pick up and both are bridged by fifo.. I want customer call not to be answered(it should remain ringing) till any agent picks the phone.. Please help, -Vishal. On Sat, Aug 11, 2012 at 3:56 PM, Sergey Okhapkin <sos@sokhapkin.dyndns.org>wrote:
Don't do it. Caller's phone carrier will drop the call if not answered in 1-2 minutes.
On Saturday 11 August 2012 10:23:08 Vishal Kakkar wrote:
Hi all,
I want to put the caller into fifo queue *without answering the call till agent attend it.* But fifo is answering the call while putting caller in queue.
Please help!!
Thanks, -Vishal.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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As said by Sergey Okhapkin all telephone service providers terminate the call after a few minutes of ringing if not answered so answering call is advised. Looking at the code of mod_fifo the call is always answered so if you want this kind a functionality open a feature request in jira ( http://jira.freeswitch.org/ ). 2012-08-11 13:48 keltezéssel, Vishal Kakkar írta:
<condition field="${destination_number}" expression="^8032342123$" break="on-true"> <action application="ring_ready"/> <action application="sleep" data="3000"/> <action application="set" data="fifo_orbit_exten=_continue_:60"/> * <action application="fifo" data="Testing in"/>* </condition>
The moment sleep expires customer is queued and the call is answered(Dont know why) irrespective of agents availability or not.... When any of Agents pick up and both are bridged by fifo..
I want customer call not to be answered(it should remain ringing) till any agent picks the phone..
Please help, -Vishal.
On Sat, Aug 11, 2012 at 3:56 PM, Sergey Okhapkin <sos@sokhapkin.dyndns.org <mailto:sos@sokhapkin.dyndns.org>> wrote:
Don't do it. Caller's phone carrier will drop the call if not answered in 1-2 minutes.
On Saturday 11 August 2012 10:23:08 Vishal Kakkar wrote: > Hi all, > > I want to put the caller into fifo queue *without answering the call till > agent attend it.* > But fifo is answering the call while putting caller in queue. > > Please help!! > > Thanks, > -Vishal.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
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Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
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Hi guys, i have setup a voicechat. the navigation is done by dtmf. I transfer from ivr to ivr and back. I have 2 transfers per one digit: example: to iv2 and ivr1 and so on. After abbount 30 digits (60 transfers) the dtmf reaction is very delayd from fs, abbout 3 4 seconds. 80 dtmf tones (abbount 160 transfers) the delay is 10 or more seconds. I don.t understand: the delay is very high, then i jumpt in to a conference the delay will be reset. I put the next digits the delay is higher and higher and so on. The existing conference reset the delay at everytime. I think a buffer problem? Is this a bug in fs? How can i minimize the dtmf delay please? thanks. --------------- Du kannst mich jederzeit kostenlos per Festnetz erreichen unter: http://www.blindi.net/callback homepage: http://www.blindi.net blinde-misc mailingliste für blinde. anmeldung unter: http://www.blindi.net/mailman/listinfo/blinde-misc
I will not add this feature so don't bother. This is a form of toll fraud to host services and avoid answering calls. On Aug 11, 2012 7:54 AM, "Puskás Zsolt" <errotan@elder.hu> wrote:
As said by Sergey Okhapkin all telephone service providers terminate the call after a few minutes of ringing if not answered so answering call is advised. Looking at the code of mod_fifo the call is always answered so if you want this kind a functionality open a feature request in jira ( http://jira.freeswitch.org/).
2012-08-11 13:48 keltezéssel, Vishal Kakkar írta:
<condition field="${destination_number}" expression="^8032342123$" break="on-true"> <action application="ring_ready"/> <action application="sleep" data="3000"/> <action application="set" data="fifo_orbit_exten=_continue_:60"/> * <action application="fifo" data="Testing in"/>* </condition>
The moment sleep expires customer is queued and the call is answered(Dont know why) irrespective of agents availability or not.... When any of Agents pick up and both are bridged by fifo..
I want customer call not to be answered(it should remain ringing) till any agent picks the phone..
Please help, -Vishal.
On Sat, Aug 11, 2012 at 3:56 PM, Sergey Okhapkin < sos@sokhapkin.dyndns.org> wrote:
Don't do it. Caller's phone carrier will drop the call if not answered in 1-2 minutes.
On Saturday 11 August 2012 10:23:08 Vishal Kakkar wrote:
Hi all,
I want to put the caller into fifo queue *without answering the call till agent attend it.* But fifo is answering the call while putting caller in queue.
Please help!!
Thanks, -Vishal.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
Join Us At ClueCon - Aug 7-9, 2012
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
participants (5)
-
Anthony Minessale
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Puskás Zsolt
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Sergey Okhapkin
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Thomas Hoellriegel
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Vishal Kakkar