I had an extension working fine that played a file, ringed, etc. to an inbound caller before we picked up. Trying to fix a problem the ITSP moved the account and now the caller only hears ringing, none of my stuff is heard even though it's shows as executed in trace. I looked on the wiki and tried adding <action application="ring_ready"/> at the top but that did not help. Anyone have any idea how to get all my work working again? Is there something I can change or the ITSP? Thanks. Mario
pastebin the debug log of the call coming in so we can see exactly what is happening. -MC On Thu, Oct 14, 2010 at 7:43 PM, Mario <mario_fs@mgtech.com> wrote:
I had an extension working fine that played a file, ringed, etc. to an inbound caller before we picked up. Trying to fix a problem the ITSP moved the account and now the caller only hears ringing, none of my stuff is heard even though it's shows as executed in trace. I looked on the wiki and tried adding <action application="ring_ready"/> at the top but that did not help. Anyone have any idea how to get all my work working again? Is there something I can change or the ITSP? Thanks. Mario
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http://pastebin.freeswitch.org/14241 My first pastebin! Thanks.. On 10/14/10 20:03, Michael Collins wrote:
pastebin the debug log of the call coming in so we can see exactly what is happening. -MC
On Thu, Oct 14, 2010 at 7:43 PM, Mario <mario_fs@mgtech.com <mailto:mario_fs@mgtech.com>> wrote:
I had an extension working fine that played a file, ringed, etc. to an inbound caller before we picked up. Trying to fix a problem the ITSP moved the account and now the caller only hears ringing, none of my stuff is heard even though it's shows as executed in trace. I looked on the wiki and tried adding <action application="ring_ready"/> at the top but that did not help. Anyone have any idea how to get all my work working again? Is there something I can change or the ITSP? Thanks. Mario
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Update: I had the vendor go back to the old system. Both were asterisk and the new one would not honor/play my early media. caller only heard ringing. If anyone knows what the ITSP might need to change on their end (asterisk) I would really appreciate it. They plan to move to the new system. Thanks. Mario On 10/14/10 20:27, Mario wrote:
http://pastebin.freeswitch.org/14241
My first pastebin! Thanks..
On 10/14/10 20:03, Michael Collins wrote:
pastebin the debug log of the call coming in so we can see exactly what is happening. -MC
On Thu, Oct 14, 2010 at 7:43 PM, Mario <mario_fs@mgtech.com <mailto:mario_fs@mgtech.com>> wrote:
I had an extension working fine that played a file, ringed, etc. to an inbound caller before we picked up. Trying to fix a problem the ITSP moved the account and now the caller only hears ringing, none of my stuff is heard even though it's shows as executed in trace. I looked on the wiki and tried adding <action application="ring_ready"/> at the top but that did not help. Anyone have any idea how to get all my work working again? Is there something I can change or the ITSP? Thanks. Mario
participants (2)
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Mario
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Michael Collins