Hi, All! I have a problem with limiting number of calls to fifo consumer. I have next dialplan to apply limits: <extension name="call-limit" continue="true"> <condition field="${caller_id_number}" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension> <extension name="call-limit" continue="true"> <condition field="destination_number" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension> <extension name="limit_exceeded"> <condition field="destination_number" expression="^limit_exceeded$"> <action application="hangup" data="USER_BUSY"/> </condition> </extension> and next dialplan to register in fifo queue: <extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}loopback/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension> In this situation limit is zeroed when loopback channel is hangup (after successful bridge). I trying next variant: <extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}user/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension> But in this variant limit is not checked and if operator make a outbound call, he received incoming call when talking. How can I limit number of calls on fifo operator line? -- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 add.: 15-94
You heed to debug why in second variant limit is not checked. And are you sure you call limit app on both inbound and outbound call? Regards, Igor On 7 февр. 2017 г., 12:29 +0200, Борисов, Дмитрий / Dmitriy Borisov <bordmi@rarus.ru>, wrote:
Hi, All!
I have a problem with limiting number of calls to fifo consumer. I have next dialplan to apply limits:
<extension name="call-limit" continue="true"> <condition field="${caller_id_number}" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="call-limit" continue="true"> <condition field="destination_number" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="limit_exceeded"> <condition field="destination_number" expression="^limit_exceeded$"> <action application="hangup" data="USER_BUSY"/> </condition> </extension>
and next dialplan to register in fifo queue:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}loopback/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
In this situation limit is zeroed when loopback channel is hangup (after successful bridge). I trying next variant:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}user/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
But in this variant limit is not checked and if operator make a outbound call, he received incoming call when talking.
How can I limit number of calls on fifo operator line? -- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 add.: 15-94 _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
In second variant limit is not checked because it don`t move throw dialplan, it described at https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+Limit#mo... we working with leg-B. I do it by setting "loopback_bowout=true", but after that I have 4 legs on each call picked up from queue вт, 7 февр. 2017 г. в 15:34, Igor Olhovskiy <igorolhovskiy@gmail.com>:
You heed to debug why in second variant limit is not checked. And are you sure you call limit app on both inbound and outbound call?
Regards, Igor
On 7 февр. 2017 г., 12:29 +0200, Борисов, Дмитрий / Dmitriy Borisov < bordmi@rarus.ru>, wrote:
Hi, All!
I have a problem with limiting number of calls to fifo consumer. I have next dialplan to apply limits:
<extension name="call-limit" continue="true"> <condition field="${caller_id_number}" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="call-limit" continue="true"> <condition field="destination_number" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="limit_exceeded"> <condition field="destination_number" expression="^limit_exceeded$"> <action application="hangup" data="USER_BUSY"/> </condition> </extension>
and next dialplan to register in fifo queue:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}loopback/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
In this situation limit is zeroed when loopback channel is hangup (after successful bridge). I trying next variant:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}user/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
But in this variant limit is not checked and if operator make a outbound call, he received incoming call when talking.
How can I limit number of calls on fifo operator line? -- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 <+7%20495%20231-20-02> доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 <+7%20495%20231-20-02> add.: 15-94
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 add.: 15-94
New problem with this solution: on real B-leg (not loopback) I don`t see RING event :( Why? вт, 7 февр. 2017 г. в 16:06, Борисов, Дмитрий / Dmitriy Borisov < bordmi@rarus.ru>:
In second variant limit is not checked because it don`t move throw dialplan, it described at https://freeswitch.org/confluence/display/FREESWITCH/mod_dptools%3A+Limit#mo... we working with leg-B.
I do it by setting "loopback_bowout=true", but after that I have 4 legs on each call picked up from queue
вт, 7 февр. 2017 г. в 15:34, Igor Olhovskiy <igorolhovskiy@gmail.com>:
You heed to debug why in second variant limit is not checked. And are you sure you call limit app on both inbound and outbound call?
Regards, Igor
On 7 февр. 2017 г., 12:29 +0200, Борисов, Дмитрий / Dmitriy Borisov < bordmi@rarus.ru>, wrote:
Hi, All!
I have a problem with limiting number of calls to fifo consumer. I have next dialplan to apply limits:
<extension name="call-limit" continue="true"> <condition field="${caller_id_number}" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="call-limit" continue="true"> <condition field="destination_number" expression="^(\d{3})$"> <action application="set" data="auto_hunt=true"/> <action application="limit" data="hash 192.168.1.44-lines $1 1"/> </condition> </extension>
<extension name="limit_exceeded"> <condition field="destination_number" expression="^limit_exceeded$"> <action application="hangup" data="USER_BUSY"/> </condition> </extension>
and next dialplan to register in fifo queue:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}loopback/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
In this situation limit is zeroed when loopback channel is hangup (after successful bridge). I trying next variant:
<extension name="Agent Login"> <condition field="destination_number" expression="^551$"> <action application="answer"/> <action application="set" data="result=${fifo_member(add operators {fifo_member_wait=nowait,fifo_consumer_exit_key=none}user/${user_name} 1 10)}"/> <action application="log" data="INFO Add FIFO agent result: ${result}"/> <action application="log" data="INFO User Login:${user_name}"/> <action application="sleep" data="1000"/> <action application="hangup"/> </condition> </extension>
But in this variant limit is not checked and if operator make a outbound call, he received incoming call when talking.
How can I limit number of calls on fifo operator line? -- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 <+7%20495%20231-20-02> доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 <+7%20495%20231-20-02> add.: 15-94
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 <+7%20495%20231-20-02> доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 <+7%20495%20231-20-02> add.: 15-94
-- -- С уважением, Борисов Дмитрий Отдел облачных технологий 1С-Рарус Тел. +7 (495) 231-20-02 доб.: 15-94 -- with best regards, Dmitriy Borisov 1C-Rarus Cloud Services tel.: +7 (495) 231-20-02 add.: 15-94
participants (2)
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Igor Olhovskiy
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Борисов, Дмитрий / Dmitriy Borisov