Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can't handle "transfer", they insist on only using "hold" and pick up. The phones are cisco, nat'ed and the server is not nat'ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user>
UPDATE: I just noticed that in "show registrations" the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can't handle "transfer", they insist on only using "hold" and pick up. The phones are cisco, nat'ed and the server is not nat'ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user>
what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com> wrote:
UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> *On Behalf Of *Sean Devoy *Sent:* Wednesday, May 15, 2019 10:41 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up.
The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks,
Sean
Sample User Dir entry:
<user id="201">
<variables>
<variable name="outbound_caller_id_name" value="All About Lunch"/>
<variable name="outbound_caller_id_number" value="4106671100"/>
<variable name="internal_caller_id_name" value="A.A.L."/>
<variable name="internal_caller_id_number" value="201"/>
<variable name="user_context" value="from-internal-AAL"/>
<variable name="accountcode" value="AAL"/>
<variable name="callgroup" value="1"/>
<variable name="sip-force-contact" value=" NDLB-connectile-dysfunction"/>
</variables>
<params>
<param name="manage-shared-appearance" value="true" />
<param name="multiple-registrations" value="true"/>
</params>
</user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G
On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params?
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org <mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Thank you Abaci.
I have added: <param name="manage-shared-appearance" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org <mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
what do you have in your sip profile for "multiple-registrations" param?
On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote: UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org <mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks, Sean
Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com <https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community <https://signalwire.community/>
Professional FreeSWITCH Services sales@freeswitch.com <mailto:sales@freeswitch.com> https://freeswitch.com <https://freeswitch.com/>
Official FreeSWITCH Sites https://freeswitch.com/oss <https://freeswitch.com/oss> https://freeswitch.org/confluence <https://freeswitch.org/confluence> https://cluecon.com <https://cluecon.com/>
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users <http://lists.freeswitch.org/mailman/options/freeswitch-users> https://freeswitch.com <https://freeswitch.com/>_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
HI Mario, Thanks for the response. VM is not an issue here. This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call. His requirements: 1. Both Phones must ring 2. Either phone can answer 3. They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone. It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com<https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community<https://signalwire.community/> Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com<https://freeswitch.com/> Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com<https://cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Use call park for hold then every one can have a different ext. On Sun, May 19, 2019, 5:49 PM Sean Devoy <sdevoy@bizfocused.com> wrote:
HI Mario,
Thanks for the response. VM is not an issue here.
This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call.
His requirements:
1. Both Phones must ring 2. Either phone can answer 3. They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone.
It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business.
Thanks,
Sean
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> *On Behalf Of *mario_fs *Sent:* Sunday, May 19, 2019 3:32 PM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems.
Mario G
On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS?
Any other params?
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>*On Behalf Of *Sean Devoy *Sent:* Wednesday, May 15, 2019 11:57 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
Answered the wrong question, sorry. I have now also set:
<param name="multiple-registrations" value="true"/>
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>*On Behalf Of *Sean Devoy *Sent:* Wednesday, May 15, 2019 11:49 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
Thank you Abaci.
I have added:
<param name="manage-shared-appearance" value="true"/>
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>*On Behalf Of *Abaci B *Sent:* Wednesday, May 15, 2019 11:34 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* Re: [Freeswitch-users] Shared Lines not working on 1.8
what do you have in your sip profile for "multiple-registrations" param?
On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com> wrote:
UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
*From:* FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>*On Behalf Of *Sean Devoy *Sent:* Wednesday, May 15, 2019 10:41 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up.
The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks,
Sean
Sample User Dir entry:
<user id="201">
<variables>
<variable name="outbound_caller_id_name" value="All About Lunch"/>
<variable name="outbound_caller_id_number" value="4106671100"/>
<variable name="internal_caller_id_name" value="A.A.L."/>
<variable name="internal_caller_id_number" value="201"/>
<variable name="user_context" value="from-internal-AAL"/>
<variable name="accountcode" value="AAL"/>
<variable name="callgroup" value="1"/>
<variable name="sip-force-contact" value=" NDLB-connectile-dysfunction"/>
</variables>
<params>
<param name="manage-shared-appearance" value="true" />
<param name="multiple-registrations" value="true"/>
</params>
</user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Many people with this suggestion. Thanks. Parked calls have no flashing light on the phone preventing them from being forgotten. The customer found this unacceptable. Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Moshe Rosenberg Sent: Sunday, May 19, 2019 8:06 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Use call park for hold then every one can have a different ext. On Sun, May 19, 2019, 5:49 PM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: HI Mario, Thanks for the response. VM is not an issue here. This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call. His requirements: 1. Both Phones must ring 2. Either phone can answer 3. They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone. It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com<https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community<https://signalwire.community/> Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com<https://freeswitch.com/> Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com<https://cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park. On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote:
[1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario,
Thanks for the response. VM is not an issue here.
This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call.
His requirements:
1 Both Phones must ring
2 Either phone can answer
3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone.
It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business.
Thanks,
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems.
Mario G
On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS?
Any other params?
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Answered the wrong question, sorry. I have now also set:
<param name="multiple-registrations" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Thank you Abaci.
I have added:
<param name="manage-shared-appearance" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
what do you have in your sip profile for "multiple-registrations" param?
On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com> wrote:
UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up.
The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks,
Sean
Sample User Dir entry:
<user id="201">
<variables>
<variable name="outbound_caller_id_name" value="All About Lunch"/>
<variable name="outbound_caller_id_number" value="4106671100"/>
<variable name="internal_caller_id_name" value="A.A.L."/>
<variable name="internal_caller_id_number" value="201"/>
<variable name="user_context" value="from-internal-AAL"/>
<variable name="accountcode" value="AAL"/>
<variable name="callgroup" value="1"/>
<variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/>
</variables>
<params>
<param name="manage-shared-appearance" value="true" />
<param name="multiple-registrations" value="true"/>
</params>
</user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com
That’s exactly what I do here, but more info for Sean, you can do this two ways: Program a button to dial a code, in my case 6001. My Yealink phones can program separate pickup and park buttons, but I have both programed for 6001 for park and pickup, also use 6001 on iPads. Your customer can do this using the bridge to two extensions to ring at the same time using the “,” between extensions, for the record I use groups: The two phones ring, one person answers, than presses the park button (which acts like hold so they can pickup again if needed), yells to someone to pickup, that person presses pickup which auto answers. I use this on multiple phones and iPads so the call can be answered anywhere and picked up anywhere. This other thing you can do is have multiple pickup numbers, like 6001, 6002, etc. Cool if needed. I have this in default.xm, remember I use 6001 for park and pickupl: <!-- Valet park 6001-6099. Blind x-fer to 6001, 6002, etc. to valet park the call. Dial 6001, 6002, etc. to retrieve a call that is already valet parked. After call is retrieved, park extension is free for another call. --> <extension name="valet_park"> <condition field="destination_number" expression="^(60\d[1-9])$"> <action application="answer"/> <action application="valet_park" data="valet_parking_lot $1"/> </condition> </extension> Other extensions you can look at in default.xml are park, unmark, you will see my valet_park is different from the supplied one. Hope this helps. Mario G
On May 19, 2019, at 10:59 PM, John Covici <covici@ccs.covici.com> wrote:
Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park.
On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote:
[1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario,
Thanks for the response. VM is not an issue here.
This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call.
His requirements:
1 Both Phones must ring
2 Either phone can answer
3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone.
It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business.
Thanks,
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems.
Mario G
On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS?
Any other params?
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Answered the wrong question, sorry. I have now also set:
<param name="multiple-registrations" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Thank you Abaci.
I have added:
<param name="manage-shared-appearance" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
what do you have in your sip profile for "multiple-registrations" param?
On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com> wrote:
UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up.
The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks,
Sean
Sample User Dir entry:
<user id="201">
<variables>
<variable name="outbound_caller_id_name" value="All About Lunch"/>
<variable name="outbound_caller_id_number" value="4106671100"/>
<variable name="internal_caller_id_name" value="A.A.L."/>
<variable name="internal_caller_id_number" value="201"/>
<variable name="user_context" value="from-internal-AAL"/>
<variable name="accountcode" value="AAL"/>
<variable name="callgroup" value="1"/>
<variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/>
</variables>
<params>
<param name="manage-shared-appearance" value="true" />
<param name="multiple-registrations" value="true"/>
</params>
</user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com <https://freeswitch.com/> [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici wb2una covici@ccs.covici.com <mailto:covici@ccs.covici.com>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com <https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community <https://signalwire.community/>
Professional FreeSWITCH Services sales@freeswitch.com <mailto:sales@freeswitch.com> https://freeswitch.com <https://freeswitch.com/>
Official FreeSWITCH Sites https://freeswitch.com/oss <https://freeswitch.com/oss> https://freeswitch.org/confluence <https://freeswitch.org/confluence> https://cluecon.com <https://cluecon.com/>
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users <http://lists.freeswitch.org/mailman/listinfo/freeswitch-users> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users <http://lists.freeswitch.org/mailman/options/freeswitch-users> https://freeswitch.com <https://freeswitch.com/>
I'm guessing you're not setting the presence_id /b On Mon, May 20, 2019 at 12:43 PM mario_fs <mario_fs@mgtech.com> wrote:
That’s exactly what I do here, but more info for Sean, you can do this two ways:
Program a button to dial a code, in my case 6001. My Yealink phones can program separate pickup and park buttons, but I have both programed for 6001 for park and pickup, also use 6001 on iPads. Your customer can do this using the bridge to two extensions to ring at the same time using the “,” between extensions, for the record I use groups: The two phones ring, one person answers, than presses the park button (which acts like hold so they can pickup again if needed), yells to someone to pickup, that person presses pickup which auto answers. I use this on multiple phones and iPads so the call can be answered anywhere and picked up anywhere.
This other thing you can do is have multiple pickup numbers, like 6001, 6002, etc. Cool if needed.
I have this in default.xm, remember I use 6001 for park and pickupl: <!-- Valet park 6001-6099. Blind x-fer to 6001, 6002, etc. to valet park the call. Dial 6001, 6002, etc. to retrieve a call that is already valet parked. After call is retrieved, park extension is free for another call. --> <extension name="valet_park"> <condition field="destination_number" expression="^(60\d[1-9])$"> <action application="answer"/> <action application="valet_park" data="valet_parking_lot $1"/> </condition> </extension>
Other extensions you can look at in default.xml are park, unmark, you will see my valet_park is different from the supplied one. Hope this helps.
Mario G
On May 19, 2019, at 10:59 PM, John Covici <covici@ccs.covici.com> wrote:
Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park.
On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote:
[1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario,
Thanks for the response. VM is not an issue here.
This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call.
His requirements:
1 Both Phones must ring
2 Either phone can answer
3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone.
It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business.
Thanks,
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems.
Mario G
On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com> wrote:
No change. Is sofia profile internal rescan all that’s required or do I have to restart FS?
Any other params?
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Answered the wrong question, sorry. I have now also set:
<param name="multiple-registrations" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
Thank you Abaci.
I have added:
<param name="manage-shared-appearance" value="true"/>
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8
what do you have in your sip profile for "multiple-registrations" param?
On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com> wrote:
UPDATE:
I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension?
Sean
From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] Shared Lines not working on 1.8
Hi,
I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings.
This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up.
The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well.
This is sort of urgent. Please help if you can.
Many thanks,
Sean
Sample User Dir entry:
<user id="201">
<variables>
<variable name="outbound_caller_id_name" value="All About Lunch"/>
<variable name="outbound_caller_id_number" value="4106671100"/>
<variable name="internal_caller_id_name" value="A.A.L."/>
<variable name="internal_caller_id_number" value="201"/>
<variable name="user_context" value="from-internal-AAL"/>
<variable name="accountcode" value="AAL"/>
<variable name="callgroup" value="1"/>
<variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/>
</variables>
<params>
<param name="manage-shared-appearance" value="true" />
<param name="multiple-registrations" value="true"/>
</params>
</user>
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Your life is like a penny. You're going to lose it. The question is: How do you spend it?
John Covici wb2una covici@ccs.covici.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
_________________________________________________________________________
The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform.
Join our online community to chat in real time https://signalwire.community
Professional FreeSWITCH Services sales@freeswitch.com https://freeswitch.com
Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com
-- Brian West | Co-founder and Developer Need Commercial support? email sales@freeswitch.com FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045 <https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g> Email: brian@freeswitch.com Mobile: 918-424-9378 Website: https://www.FreeSWITCH.com <https://www.freeswitch.com/> [image: https://www.facebook.com/signalwireinc?src=email] <https://www.facebook.com/freeswitch> [image: https://twitter.com/freeswitch] <https://twitter.com/freeswitch>
Brian, I do not! I will add it, but will that change the fact that only one at a time shows up in SHOW REGISTRATIONS? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Brian West Sent: Monday, May 20, 2019 1:55 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 I'm guessing you're not setting the presence_id /b On Mon, May 20, 2019 at 12:43 PM mario_fs <mario_fs@mgtech.com<mailto:mario_fs@mgtech.com>> wrote: That’s exactly what I do here, but more info for Sean, you can do this two ways: Program a button to dial a code, in my case 6001. My Yealink phones can program separate pickup and park buttons, but I have both programed for 6001 for park and pickup, also use 6001 on iPads. Your customer can do this using the bridge to two extensions to ring at the same time using the “,” between extensions, for the record I use groups: The two phones ring, one person answers, than presses the park button (which acts like hold so they can pickup again if needed), yells to someone to pickup, that person presses pickup which auto answers. I use this on multiple phones and iPads so the call can be answered anywhere and picked up anywhere. This other thing you can do is have multiple pickup numbers, like 6001, 6002, etc. Cool if needed. I have this in default.xm, remember I use 6001 for park and pickupl: <!-- Valet park 6001-6099. Blind x-fer to 6001, 6002, etc. to valet park the call. Dial 6001, 6002, etc. to retrieve a call that is already valet parked. After call is retrieved, park extension is free for another call. --> <extension name="valet_park"> <condition field="destination_number" expression="^(60\d[1-9])$"> <action application="answer"/> <action application="valet_park" data="valet_parking_lot $1"/> </condition> </extension> Other extensions you can look at in default.xml are park, unmark, you will see my valet_park is different from the supplied one. Hope this helps. Mario G On May 19, 2019, at 10:59 PM, John Covici <covici@ccs.covici.com<mailto:covici@ccs.covici.com>> wrote: Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park. On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote: [1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario, Thanks for the response. VM is not an issue here. This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call. His requirements: 1 Both Phones must ring 2 Either phone can answer 3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone. It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com<mailto:covici@ccs.covici.com> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com<https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community<https://signalwire.community/> Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com<https://freeswitch.com/> Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com<https://cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Brian West | Co-founder and Developer Need Commercial support? email sales@freeswitch.com<mailto:sales@freeswitch.com> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g> Email: brian@freeswitch.com<mailto:brian@freeswitch.com> Mobile: 918-424-9378 Website: https://www.FreeSWITCH.com<https://www.freeswitch.com/> [https://www.facebook.com/signalwireinc?src=email]<https://www.facebook.com/freeswitch>[https://twitter.com/freeswitch]<https://twitter.com/freeswitch>
And the winner is …. BRIAN WEST of course. presence_id before or in the bridge solved the multiple login issue. I was expecting the final solution to show multiple registrations in FS "show registrations", it does not. Thank you all for you help. I have been very stressed over this and your assistance is greatly appreciated. Brian - I looked for a wish list on Amazon, but there are 15 pages of Brian West wish lists. Can you help me narrow that down? Here is my review and current understanding for future reference. Some of this may be unnecessary or even wrong, but I got the functionality I need. I honestly can’t tell if <param name="multiple-registrations" value="true"/> or <param name="multiple-registrations" value="contact"/> Makes a difference, but I have it set to contact. I have marked the directory extension with: <param name="manage-shared-appearance" value-="true" /> (for my final solution for this nutjob customer) <param name="multiple-registrations" value="true"/> I have 2 Cisco SPA504G phones configured for SHARED LINE APPEARANCE. The status on the phones shows registered. However, fs_cli "show registrations" only shows 1 phone at a time and switches depending on which registered last. If you ignore that oddity and add presence_id to the dialplan (or in the bridge string) both phones ring. <action application="bridge" data="{presence_id=$1@${dialed_domain}}${sofia_contact($1@${dialed_domain})}" /> That solves the problem for multiple registrations and ringing multiple phones on a single registration. It is however, identical to having 2 private extensions with their own registrations (ext numbers) and just bridging to both in the dialplan. My problem was more complex. My customer wants the call to stay visible on both phones and pick it up from either phone if placed on hold. CISCO SPA500 PHONES TO THE RESCUE. (I suspect most brand phones can do this, but I know my CISCO's better than any other). Cisco phone's "line" buttons can be extension appearances or "function buttons" like Busy Lamp Field and Call Pickup. With these both enabled, the call appearance button on the 2nd phone always match the primary phone exactly. The second phone can "CP" call pickup the extension if the other phone placed it on hold. The CISCO function string looks like this: fnc=blf+cp;sub=200@$proxy where 200 is the extension to watch/pickup. One restriction is you cannot press that function button to get a dial-tone. My customer's just pickup and dial anyway, they do not select a line. My final solution is: Phone 1 with ext 201 on first button (label "Line 1") and fnc=blf+cp;sub=202@$proxy (label "Line 2") Phone 2 with ext 202 on first button (also label "Line 1") and fnc=blf+cp;sub=201@$proxy (also label "Line 2") I realize the Line 1 and Line 2 are swapped on the 2 phones, but they will not! Then I adjust the dialplan to ring both 201 and 202 for incoming calls. One oddity is both line buttons will flash on both phones for incoming calls. Thanks again to all who replied. Sean
Thank you Mario. I tried that 2 years ago. The “parked” call does not flash a light on the phone so they “lost calls.” This customer is highly demanding and thinks his employees know nothing (and they may not). Think Koko the gorilla, except that would be rude to Koko. From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of mario_fs Sent: Monday, May 20, 2019 1:12 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 That’s exactly what I do here, but more info for Sean, you can do this two ways: Program a button to dial a code, in my case 6001. My Yealink phones can program separate pickup and park buttons, but I have both programed for 6001 for park and pickup, also use 6001 on iPads. Your customer can do this using the bridge to two extensions to ring at the same time using the “,” between extensions, for the record I use groups: The two phones ring, one person answers, than presses the park button (which acts like hold so they can pickup again if needed), yells to someone to pickup, that person presses pickup which auto answers. I use this on multiple phones and iPads so the call can be answered anywhere and picked up anywhere. This other thing you can do is have multiple pickup numbers, like 6001, 6002, etc. Cool if needed. I have this in default.xm, remember I use 6001 for park and pickupl: <!-- Valet park 6001-6099. Blind x-fer to 6001, 6002, etc. to valet park the call. Dial 6001, 6002, etc. to retrieve a call that is already valet parked. After call is retrieved, park extension is free for another call. --> <extension name="valet_park"> <condition field="destination_number" expression="^(60\d[1-9])$"> <action application="answer"/> <action application="valet_park" data="valet_parking_lot $1"/> </condition> </extension> Other extensions you can look at in default.xml are park, unmark, you will see my valet_park is different from the supplied one. Hope this helps. Mario G On May 19, 2019, at 10:59 PM, John Covici <covici@ccs.covici.com<mailto:covici@ccs.covici.com>> wrote: Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park. On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote: [1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario, Thanks for the response. VM is not an issue here. This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call. His requirements: 1 Both Phones must ring 2 Either phone can answer 3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone. It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com<mailto:covici@ccs.covici.com> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com<https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community<https://signalwire.community/> Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com<https://freeswitch.com/> Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com<https://cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/>
Parked calls do have a light if use presence. You can also use Shared line appearance (SLA) however that is more of a pain. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Sean Devoy Sent: Monday, May 20, 2019 6:16 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Mario. I tried that 2 years ago. The “parked” call does not flash a light on the phone so they “lost calls.” This customer is highly demanding and thinks his employees know nothing (and they may not). Think Koko the gorilla, except that would be rude to Koko. From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of mario_fs Sent: Monday, May 20, 2019 1:12 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 That’s exactly what I do here, but more info for Sean, you can do this two ways: Program a button to dial a code, in my case 6001. My Yealink phones can program separate pickup and park buttons, but I have both programed for 6001 for park and pickup, also use 6001 on iPads. Your customer can do this using the bridge to two extensions to ring at the same time using the “,” between extensions, for the record I use groups: The two phones ring, one person answers, than presses the park button (which acts like hold so they can pickup again if needed), yells to someone to pickup, that person presses pickup which auto answers. I use this on multiple phones and iPads so the call can be answered anywhere and picked up anywhere. This other thing you can do is have multiple pickup numbers, like 6001, 6002, etc. Cool if needed. I have this in default.xm, remember I use 6001 for park and pickupl: <!-- Valet park 6001-6099. Blind x-fer to 6001, 6002, etc. to valet park the call. Dial 6001, 6002, etc. to retrieve a call that is already valet parked. After call is retrieved, park extension is free for another call. --> <extension name="valet_park"> <condition field="destination_number" expression="^(60\d[1-9])$"> <action application="answer"/> <action application="valet_park" data="valet_parking_lot $1"/> </condition> </extension> Other extensions you can look at in default.xml are park, unmark, you will see my valet_park is different from the supplied one. Hope this helps. Mario G On May 19, 2019, at 10:59 PM, John Covici <covici@ccs.covici.com<mailto:covici@ccs.covici.com>> wrote: Why not just have two separate extensions and bridge with a , and then have them park the call and someone else can pick it up from park. On Sun, 19 May 2019 17:13:06 -0400, Sean Devoy wrote: [1 <multipart/alternative (7bit)>] [1.1 <text/plain; utf-8 (base64)>] [1.2 <text/html; utf-8 (base64)>] HI Mario, Thanks for the response. VM is not an issue here. This has been working for this customer for well over 2 years on FS version 1.2.22. This customer insists his employees are too stupid to learn to transfer a call. His requirements: 1 Both Phones must ring 2 Either phone can answer 3 They must be able to put the call on hold and yell for someone to “Pick line 1” on the other phone. It seems so simple, but he is beginning to think we can’t hit our a$$ regarding phone service. This is a deli that does lots of deliveries, so it is critical to his business. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of mario_fs Sent: Sunday, May 19, 2019 3:32 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 When I set multiple-registrations for Bria push servers last year I found I had to restart FreeSwitch. BTW, when I used multiple registrations for actual phone years ago I had a lot of issues. I wound up simply using a shared VM mailbox and MWI indicator and use separate extension numbers, no more problems. Mario G On May 15, 2019, at 9:22 AM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: No change. Is sofia profile internal rescan all that’s required or do I have to restart FS? Any other params? From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:57 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Answered the wrong question, sorry. I have now also set: <param name="multiple-registrations" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 11:49 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 Thank you Abaci. I have added: <param name="manage-shared-appearance" value="true"/> From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Abaci B Sent: Wednesday, May 15, 2019 11:34 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Shared Lines not working on 1.8 what do you have in your sip profile for "multiple-registrations" param? On Wed, May 15, 2019 at 11:25 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: UPDATE: I just noticed that in “show registrations” the phone logged in to each extension is switching back and forth. Perhaps there is something new about allowing multiple phones login to the same extension? Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>>On Behalf Of Sean Devoy Sent: Wednesday, May 15, 2019 10:41 AM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: [Freeswitch-users] Shared Lines not working on 1.8 Hi, I just switched a customer from our version 1.4 server to our 1.8 server. They have 2 phones programmed with the same 3 shared extensions. The only change made was the FQDN they login to. In show registrations, I only see one login for each extension. The status on the phones all say registered. When called, only one of the 2 phones rings. This customer is a restaurant whose employees can’t handle “transfer”, they insist on only using “hold” and pick up. The phones are cisco, nat’ed and the server is not nat’ed. The phones are configured for Shared lines as well. This is sort of urgent. Please help if you can. Many thanks, Sean Sample User Dir entry: <user id="201"> <variables> <variable name="outbound_caller_id_name" value="All About Lunch"/> <variable name="outbound_caller_id_number" value="4106671100"/> <variable name="internal_caller_id_name" value="A.A.L."/> <variable name="internal_caller_id_number" value="201"/> <variable name="user_context" value="from-internal-AAL"/> <variable name="accountcode" value="AAL"/> <variable name="callgroup" value="1"/> <variable name="sip-force-contact" value="NDLB-connectile-dysfunction"/> </variables> <params> <param name="manage-shared-appearance" value="true" /> <param name="multiple-registrations" value="true"/> </params> </user> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/> [2 <text/plain; utf-8 (base64)>] _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Your life is like a penny. You're going to lose it. The question is: How do you spend it? John Covici wb2una covici@ccs.covici.com<mailto:covici@ccs.covici.com> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com<https://signalwire.com/> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community<https://signalwire.community/> Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com<https://freeswitch.com/> Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com<https://cluecon.com/> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com<https://freeswitch.com/>
participants (7)
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Abaci B
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Brian West
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John Covici
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mario_fs
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Moishe Grunstein
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Moshe Rosenberg
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Sean Devoy