Hi, Could you figure out a solution to this. The variable is ${cc_agent}. --- Jayesh

In mod callcenter.conf.xml there is: <param name="record-template" value="$${base_dir}/** recordings/sales/${strftime(%**Y-%m-%d-%H-%M-%S)}.${** destination_number}.${caller_**id_number}.${uuid}.wav"/> This names the file with callers number and callcenter's assigned number. Bit how to include in the file name the agent's number, which responded? Which variable to use?