Hi,

Could you figure out a solution to this. The variable is ${cc_agent}.

--- Jayesh

In mod callcenter.conf.xml there is:
<param name="record-template" value="$${base_dir}/recordings/sales/${strftime(%Y-%m-%d-%H-%M-%S)}.${destination_number}.${caller_id_number}.${uuid}.wav"/>
This names the file with callers number and callcenter's assigned number. Bit how to include in the file name the agent's number, which responded? Which variable to use?