You should probably use ESL/httapi etc with mod_callcenter API commands to handle adding tiers and agents, then you can have that called whenever you want. Cheers Alex On 28/05/13 09:37, Regis M wrote:
mod_callcenter reads configuration only once from xml_curl. You have to do a queue reload each time you change the agent/tier configuration, or manualy doing the modification with callcenter_config on cli.
It's not like dialplan or directory configuration which doing a http request on each use.
2013/5/27 Anatolii <a.mykhalkiv@kwebbl.com <mailto:a.mykhalkiv@kwebbl.com>>
Hello all!
Freeswitch version - 1.2.8, installed in Centos.
Freeswitch always goes for configuration to our server (on which CakePHP is situated)
I have problem with callcenter module in freeswitch.
In mod_xml_curl add two bindings: dialplan and configuration.
< binding name="configuration">
< param name="use-dynamic-url" value="yes"/>
< param name="gateway-url" value="http://example.comt/freeswitch/configuration/${our_queue_name}${company_id} <http://example.comt/freeswitch/configuration/$%7Bour_queue_name%7D$%7Bcompany_id%7D>" bindings="configuration"/>
< /binding>
So, when I restart (start) freeswitch or reload mod_callcenter - FS request default configuration for callcenter and it works great (FS add queues, agents and tiers).
After that in dialplan for specific number I set application callcenter with specific name and set 2 global variables, *our_queue_name* and *company_id*, which send to me with a name of queue and company id. -- this works fine
When I receive from freeswitch request - I configure xml from db data and send FS callcenter configuration. -- works fine. *FS get correct xml, but add only queue settings and absolutely ignoring adding agents and tiers.* -- This is my problem for now.
I try to solve this situation by using lua scripts - no results.
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