I think problem #1 is that the endpoints are not registered. Can you place a successful individual call to the desired extension(s)? I have used group call with SIP extensions in the past, but those identifiers look a lot more GUID than your typical phone number, so if you're using Verto or something else that might be the difference? Bote From: Craig Malton Sent: Saturday, 12 March, 2022 03:02 To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] I can't get group_call to work Good morning! I am using xml_curl to retrieve both the directory and the dialplan from an internal API and backend database - No problems there. I have two extensions in the directory (a manager extension and a rep extension). The manager extension should dial 1, which is the "test-group-call" extension and I am simply trying to use the group_call method in order to make a call/bridge to all "reps" in the "reps" group. It's not working at all. On the cli, I see: "[WARNING] mod_commands.c:1058 Can't find user [@<MYDOMAIN>]" and "error/NO_ROUTE_DESTINATION" Furthermore, if I use the list_users command, it complains that users are not registered (in fact, there are no other details whatsoever!) Please can someone tell me what I've messed up on? DIRECTORY: <document type="freeswitch/xml"> <section name="directory"> <domain name="<MYDOMAIN>"> <users> <user id="d13e8070-9875-11ec-b393-fa163e1882b0"> <params> <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed _user}@${dialed_domain})}"/> <param name="password" value="d13e8070-9875-11ec-b393-fa163e1882b0"/> </params> <variables> <variable name="user_context" value="reps"/> <variable name="effective_caller_id_name" value="Craig M (Rep)"/> <variable name="effective_caller_id_number" value="d13e8070-9875-11ec-b393-fa163e1882b0"/> <variable name="callgroup" value="reps"/> </variables> </user> <user id="d13e9a48-9875-11ec-b393-fa163e1882b1"> <params> <param name="dial-string" value="{presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed _user}@${dialed_domain})}"/> <param name="password" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/> </params> <variables> <variable name="user_context" value="managers"/> <variable name="effective_caller_id_name" value="Craig M (Manager)"/> <variable name="effective_caller_id_number" value="d13e9a48-9875-11ec-b393-fa163e1882b1"/> <variable name="callgroup" value="managers"/> </variables> </user> </users> <groups> <group name="reps"> <users> <user name="d13e8070-9875-11ec-b393-fa163e1882b0" type="pointer"/> </users> </group> <group name="managers"> <users> <user name="d13e9a48-9875-11ec-b393-fa163e1882b1" type="pointer"/> </users> </group> </groups> </domain> </section> </document> DIALPLAN: <document type="freeswitch/xml"> <section name="dialplan"> <context name="managers"> <extension name="test-group-call"> <condition field="destination_number" expression="^1$"> <action application="bridge" data="${group_call(reps@<MYDOMAIN>)}"/> </condition> </extension> </context> </section> </document>