OK, no redacting here .... fs_bfis.bizfocused.com is aliased to external sofia status profile external user 220@fs_bfis.bizfocused.com Registrations: ================================================================================================= Call-ID: bc443fed-451b172@192.168.1.32 User: 220@fs_bfis.bizfocused.com Contact: "BFIS Line1" <sip:220@68.54.94.72:5063;fs_nat=yes> Agent: Cisco/SPA504G-7.5.5 Status: Registered(AUTO-NAT)(unknown) EXP(2014-06-24 17:23:56) EXPSECS(77) Host: fs_bfis.bizfocused.com IP: 68.54.94.72 Port: 5063 Auth-User: 220 Auth-Realm: fs_bfis.bizfocused.com MWI-Account: 220@voicemail_BFIS Total items returned: 1 telnet into port 8021 and authenticate, then send exactly this with 2 <enters> at the end: sendevent PRESENCE_IN proto: sip from: 220@fs_bfis.bizfocused.com login: 220@fs_bfis.bizfocused.com profile: external event_type: presence alt_event_type: dialog Presence-Call-Direction: outbound answer-state: confirmed sofia global siptrace on logfile shows NO packets with 220 in them!! What am I missing??? Thanks, Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Tuesday, June 24, 2014 1:16 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] sendevent PRESENCE_IN Make sure your domains are properly aliased to the profile otherwise it won't find the proper profile to send the notify out. I would have to double check but I'm pretty sure you might be missing this element. -- Brian West brian@freeswitch.org<mailto:brian@freeswitch.org> [cid:image001.png@01CF8FD1.67D19900] Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED) On Jun 24, 2014, at 12:03 PM, Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: Thanks Brian. Please confirm, my phone registers to 220@xyz.dom.com<mailto:220@xyz.dom.com> through a port that is sofia profile external, should I have profile: external and leave 220@xyz.domain.com<mailto:220@xyz.domain.com>? I have it setup as multi-tennant, if that matters. Thanks again, Sean