I have a problem with my configuration of nibblebill module, is configured so that when the cash = 0 send the call to hangup, but brand sip Error 483 - Too many hops. My configuration is: mod_nibblebill: <param name = "nobal_amt" value = "0" /> <param name = "nobal_action" value = "hangup XML default" /> I have created in the dialplan extencion the following: <extension name = "hangup"> <condition field = "destination_number" expression = "^ (hangup) $"> <action application = "playback" data = "voicemail / vm-continue.wav" /> <action application = "hangup" /> </ condition> </ extension> but does not work in my error log I find the following: Dialplan: sofia/internal/8117@1.1.1.1 Regex (PASS) [mierda] destination_number(mierda) =~ /^(mierda)$/ break=on-false Dialplan: sofia/internal/8117@1.1.1.1 Action playback(voicemail/vm-continue.wav) Dialplan: sofia/internal/8117@1.1.1.1 Action hangup() 2015-03-25 12:16:38.365165 [DEBUG] switch_core_state_machine.c:167 (sofia/internal/8117@1.1.1.1) State Change CS_ROUTING -> CS_EXECUTE 2015-03-25 12:16:38.365165 [DEBUG] switch_core_session.c:1351 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.365165 [DEBUG] switch_core_state_machine.c:474 (sofia/internal/8117@1.1.1.1) State ROUTING going to sleep 2015-03-25 12:16:38.365165 [DEBUG] switch_core_state_machine.c:418 (sofia/internal/8117@1.1.1.1) Running State Change CS_EXECUTE 2015-03-25 12:16:38.365165 [DEBUG] switch_channel.c:2169 (sofia/internal/ 8117@1.1.1.1) Callstate Change RINGING -> EARLY 2015-03-25 12:16:38.365165 [DEBUG] switch_core_state_machine.c:481 (sofia/internal/8117@1.1.1.1) State EXECUTE 2015-03-25 12:16:38.365165 [DEBUG] mod_sofia.c:243 sofia/internal/ 8117@1.1.1.1 SOFIA EXECUTE 2015-03-25 12:16:38.365165 [INFO] switch_core_session.c:1511 sofia/internal/ 8117@1.1.1.1 setting session heartbeat to 60 second(s). 2015-03-25 12:16:38.365165 [DEBUG] switch_core_state_machine.c:209 sofia/internal/8117@1.1.1.1 Standard EXECUTE EXECUTE sofia/internal/8117@1.1.1.1 set(open=true) 2015-03-25 12:16:38.365165 [DEBUG] mod_dptools.c:1402 sofia/internal/ 8117@1.1.1.1 SET [open]=[true] EXECUTE sofia/internal/8117@1.1.1.1 playback(voicemail/vm-continue.wav) 2015-03-25 12:16:38.365165 [DEBUG] switch_ivr_play_say.c:1305 Codec Activated L16@8000hz 1 channels 20ms 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:643 Received request via SESSION_HEARTBEAT! 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:486 Attempting to bill at $1 per minute to account 1 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:498 Not billing 1 - call is not in answered state 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:418 Doing lookup query [SELECT cash AS nibble_balance FROM accounts WHERE id='1'] 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:426 Retrieved current balance for account 1 (balance = 0.000000) 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:502 Comparing 0.000000 to hangup balance of 0.000000 2015-03-25 12:16:38.365165 [DEBUG] mod_nibblebill.c:505 Balance of 0.000000 fell below allowed amount of 0.000000! (Account 1) 2015-03-25 12:16:38.365165 [DEBUG] switch_ivr.c:1834 (sofia/internal/ 8117@1.1.1.1) State Change CS_EXECUTE -> CS_ROUTING 2015-03-25 12:16:38.365165 [DEBUG] switch_core_session.c:1351 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.365165 [DEBUG] switch_core_session.c:871 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.365165 [NOTICE] switch_ivr.c:1841 Transfer sofia/internal/8117@1.1.1.1 to XML[mierda@default] 2015-03-25 12:16:38.385162 [DEBUG] switch_ivr_play_say.c:1708 done playing file /usr/local/freeswitch/sounds/en/us/callie/voicemail/vm-continue.wav 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:481 (sofia/internal/8117@1.1.1.1) State EXECUTE going to sleep 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:418 (sofia/internal/8117@1.1.1.1) Running State Change CS_ROUTING 2015-03-25 12:16:38.385162 [DEBUG] switch_channel.c:2165 (sofia/internal/ 8117@1.1.1.1) Callstate Change EARLY -> RINGING 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:474 (sofia/internal/8117@1.1.1.1) State ROUTING 2015-03-25 12:16:38.385162 [DEBUG] mod_sofia.c:150 sofia/internal/ 8117@1.1.1.1 SOFIA ROUTING 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:486 Attempting to bill at $1 per minute to account 1 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:498 Not billing 1 - call is not in answered state 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:418 Doing lookup query [SELECT cash AS nibble_balance FROM accounts WHERE id='1'] 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:426 Retrieved current balance for account 1 (balance = 0.000000) 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:502 Comparing 0.000000 to hangup balance of 0.000000 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:505 Balance of 0.000000 fell below allowed amount of 0.000000! (Account 1) 2015-03-25 12:16:38.385162 [NOTICE] switch_ivr.c:1736 Hangup sofia/internal/ 8117@1.1.1.1 [CS_ROUTING] [EXCHANGE_ROUTING_ERROR] 2015-03-25 12:16:38.385162 [DEBUG] switch_channel.c:3189 Send signal sofia/internal/8117@1.1.1.1 [KILL] 2015-03-25 12:16:38.385162 [DEBUG] switch_core_session.c:1351 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:418 Doing lookup query [SELECT cash AS nibble_balance FROM accounts WHERE id='1'] 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:426 Retrieved current balance for account 1 (balance = 0.000000) 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:474 (sofia/internal/8117@1.1.1.1) State ROUTING going to sleep 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:418 (sofia/internal/8117@1.1.1.1) Running State Change CS_HANGUP 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:681 (sofia/internal/8117@1.1.1.1) Callstate Change RINGING -> HANGUP 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:683 (sofia/internal/8117@1.1.1.1) State HANGUP 2015-03-25 12:16:38.385162 [DEBUG] mod_sofia.c:506 Channel sofia/internal/ 8117@1.1.1.1 hanging up, cause: EXCHANGE_ROUTING_ERROR 2015-03-25 12:16:38.385162 [DEBUG] mod_sofia.c:640 Responding to INVITE with: 483 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:486 Attempting to bill at $1 per minute to account 1 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:498 Not billing 1 - call is not in answered state 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:418 Doing lookup query [SELECT cash AS nibble_balance FROM accounts WHERE id='1'] 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:426 Retrieved current balance for account 1 (balance = 0.000000) 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:502 Comparing 0.000000 to hangup balance of 0.000000 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:505 Balance of 0.000000 fell below allowed amount of 0.000000! (Account 1) 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:418 Doing lookup query [SELECT cash AS nibble_balance FROM accounts WHERE id='1'] 2015-03-25 12:16:38.385162 [DEBUG] mod_nibblebill.c:426 Retrieved current balance for account 1 (balance = 0.000000) 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:48 sofia/internal/8117@1.1.1.1 Standard HANGUP, cause: EXCHANGE_ROUTING_ERROR 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:683 (sofia/internal/8117@1.1.1.1) State HANGUP going to sleep 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:450 (sofia/internal/8117@1.1.1.1) State Change CS_HANGUP -> CS_REPORTING 2015-03-25 12:16:38.385162 [DEBUG] switch_core_session.c:1351 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:418 (sofia/internal/8117@1.1.1.1) Running State Change CS_REPORTING 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:767 (sofia/internal/8117@1.1.1.1) State REPORTING 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:92 sofia/internal/8117@1.1.1.1 Standard REPORTING, cause: EXCHANGE_ROUTING_ERROR 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:767 (sofia/internal/8117@1.1.1.1) State REPORTING going to sleep 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:444 (sofia/internal/8117@1.1.1.1) State Change CS_REPORTING -> CS_DESTROY 2015-03-25 12:16:38.385162 [DEBUG] switch_core_session.c:1351 Send signal sofia/internal/8117@1.1.1.1 [BREAK] 2015-03-25 12:16:38.385162 [DEBUG] switch_core_session.c:1559 Session 201 (sofia/internal/8117@1.1.1.1) Locked, Waiting on external entities 2015-03-25 12:16:38.385162 [NOTICE] switch_core_session.c:1577 Session 201 (sofia/internal/8117@1.1.1.1) Ended 2015-03-25 12:16:38.385162 [NOTICE] switch_core_session.c:1581 Close Channel sofia/internal/8117@1.1.1.1 [CS_DESTROY] 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:572 (sofia/internal/8117@1.1.1.1) Running State Change CS_DESTROY 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:582 (sofia/internal/8117@1.1.1.1) State DESTROY 2015-03-25 12:16:38.385162 [DEBUG] mod_sofia.c:399 sofia/internal/ 8117@1.1.1.1 SOFIA DESTROY 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:99 sofia/internal/8117@1.1.1.1 Standard DESTROY 2015-03-25 12:16:38.385162 [DEBUG] switch_core_state_machine.c:582 (sofia/internal/8117@1.1.1.1) State DESTROY going to sleep any ideas? The design is based on a cost for all of the following linkhttps:// freeswitch.org/confluence/display/FREESWITCH/mod_nibblebill#mod_nibblebill-Installationandconfiguration