If I change my dialplan to the following, voicemail will work properly. What am I missing here? Thanks. <extension name="main_number_2" continue="true"> <condition field="destination_number" expression="^1112223333$"> <!-- <action application="set" bluebox="settingEndBridge" data="hangup_after_bridge=true"/> <action application="set" bluebox="settingFail" data="continue_on_fail=true"/> <action application="set" bluebox="autoPlay" data="vm_auto_play=false"/> <action application="set" bluebox="settingTimeout" data="call_timeout=30"/> <action application="set" bluebox="settingRing" data="ringback=${us-ring}"/> <action application="set" bluebox="settingRingXfer" data="transfer_ringback=${us-ring}"/> <action application="export" bluebox="sipCalleeIdName" data="sip_callee_id_name=m1"/> <action application="export" bluebox="sipCalleeIdNumber" data="sip_callee_id_number=1112223333"/> --> <action application="answer"/> <action application="voicemail" data="default voicemail_2 91000"/> <action application="hangup"/> </condition> </extension> From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Nandy Dagondon Sent: Monday, August 15, 2011 6:52 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] voicemail is not saved check the directory/file permissions -nandy On Tue, Aug 16, 2011 at 3:33 AM, Yungwei Chen wrote: Hi, I left several voicemails (Each is longer than 3 sec) to a user account, but none is available when I check the mailbox. Relevant settings are listed below. What am I missing here? Thanks. In conf/autoload_configs/modules.conf.xml, mod_voicemail is already loaded. freeswitch@internal> load mod_voicemail +OK Reloading XML -ERR [Module already loaded] freeswitch@internal> 2011-08-15 14:32:10.666978 [WARNING] switch_loadable_module.c:998 Module mod_voicemail Already Loaded! Here's the content of conf/autoload_configs/voicemail.conf.xml: <configuration name="voicemail.conf" description="Voicemail"> <settings> </settings> <profiles> <profile name="default"> <param name="file-extension" value="wav"/> <param name="terminator-key" value="#"/> <param name="max-login-attempts" value="3"/> <param name="digit-timeout" value="10000"/> <param name="min-record-len" value="3"/> <param name="max-record-len" value="300"/> <param name="max-retries" value="3"/> <param name="tone-spec" value="%(1000, 0, 640)"/> <param name="callback-dialplan" value="XML"/> <param name="callback-context" value="default"/> <param name="play-new-messages-key" value="1"/> <param name="play-saved-messages-key" value="2"/> <param name="login-keys" value="0"/> <param name="main-menu-key" value="0"/> <param name="config-menu-key" value="5"/> <param name="record-greeting-key" value="1"/> <param name="choose-greeting-key" value="2"/> <param name="change-pass-key" value="6"/> <param name="record-name-key" value="3"/> <param name="record-file-key" value="3"/> <param name="listen-file-key" value="1"/> <param name="save-file-key" value="2"/> <param name="delete-file-key" value="7"/> <param name="undelete-file-key" value="8"/> <param name="email-key" value="4"/> <param name="pause-key" value="0"/> <param name="restart-key" value="1"/> <param name="ff-key" value="6"/> <param name="rew-key" value="4"/> <param name="skip-greet-key" value="#"/> <param name="previous-message-key" value="1"/> <param name="next-message-key" value="3"/> <param name="skip-info-key" value="*"/> <param name="repeat-message-key" value="0"/> <param name="record-silence-threshold" value="200"/> <param name="record-silence-hits" value="2"/> <param name="web-template-file" value="web-vm.tpl"/> <!-- if you need to change the sample rate of the recorded files e.g. gmail voicemail player --> <!--<param name="record-sample-rate" value="11025"/>--> <!-- the next two both must be set for this to be enabled the extension is in the format of <dest> [<dialplan>] [<context>] --> <param name="operator-extension" value="operator XML default"/> <param name="operator-key" value="9"/> <param name="vmain-extension" value="vmain XML default"/> <param name="vmain-key" value="*"/> <!-- playback created files as soon as they were recorded by default --> <!--<param name="auto-playback-recordings" value="true"/>--> <email> <param name="template-file" value="voicemail.tpl"/> <param name="notify-template-file" value="notify-voicemail.tpl"/> <!-- this is the format voicemail_time will have --> <param name="date-fmt" value="%A, %B %d %Y, %I %M %p"/> <param name="email-from" value="${voicemail_account}@${voicemail_domain}"/> </email> <!--<param name="storage-dir" value="/tmp"/>--> <!--<param name="odbc-dsn" value="dsn:user:pass"/>--> <!--<param name="record-comment" value="Your Comment"/>--> <!--<param name="record-title" value="Your Title"/>--> <!--<param name="record-copyright" value="Your Copyright"/>--> </profile> </profiles> </configuration> In conf/directory/default.xml, user 91000 is defined in domain voicemail_2. <domain name="voicemail_2"> <groups> <group name="default"> <users> <user bluebox_id="2" id="91000"> <params> <param name="sip-forbid-register" value="true"/> <param name="vm-password" value="xxxx"/> <param name="vm-message-ext" value="wav"/> <param name="vm-mailto" value="xxx@xxx.com<mailto:xxx@xxx.com>"/> <param name="email-addr" value="xxx@xxx.com<mailto:xxx@xxx.com>"/> <param name="vm-delete-file" value="false"/> <param name="vm-attach-file" value="true"/> <param name="vm-email-all-messages" value="true"/> </params> <variables> <variable name="timezone" value="America/Chicago"/> </variables> </user> </users> </group> </groups> </domain> In my dialplan, calls to 1112223333 will be sent to user 91000's voicemail box if they are not answered. <extension name="main_number_2" continue="true"> <condition field="destination_number" expression="^1112223333$"> <action application="set" bluebox="settingEndBridge" data="hangup_after_bridge=true"/> <action application="set" bluebox="settingFail" data="continue_on_fail=true"/> <action application="set" bluebox="autoPlay" data="vm_auto_play=false"/> <action application="set" bluebox="settingTimeout" data="call_timeout=30"/> <action application="set" bluebox="settingRing" data="ringback=${us-ring}"/> <action application="set" bluebox="settingRingXfer" data="transfer_ringback=${us-ring}"/> <action application="export" bluebox="sipCalleeIdName" data="sip_callee_id_name=m1"/> <action application="export" bluebox="sipCalleeIdNumber" data="sip_callee_id_number=1112223333"/> <action application="bridge" data="user/91000@$${location_3}"/> <action application="answer"/> <action application="voicemail" data="default voicemail_2 91000"/> <action application="hangup"/> </condition> </extension> FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> 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