The log is telling you that FreeSWITCH is looking in the dialplan that contains the context named "public" (this is the external.xml dialplan in the vanilla configuration) and can not find a match for "7632689993". Since the log is also SCREAMING at you to change the default password in vars.xml I can assume that you have not modified any other configuration files, which is why the call fails. At the very least, add a dialplan extension that matches 7632689993, but PLEASE review the comments in the dialplan and the documentation on Confluence to avoid exposing your switch to toll fraud. The directory allows devices to register with FreeSWITCH, the dialplan routes calls. https://freeswitch.org/confluence/display/FREESWITCH/Dialplan Hope this helps. --- Bote FreeSWITCH Docs Janitor http://freeswitch.org/confluence From: malik sherif Sent: Monday, 18 January, 2016 18:13 Subject: [Freeswitch-users] kamailio freeswitch SBC Hello, I integrated kamailio and freeswitch using the links at the bottom of the page, however, the call rejected and goes to voicemail and freeswitch generated the following messages especially I am puzzled by the following errors 2016-01-13 05:37:39.632245 [NOTICE] sofia.c:7539 Hangup sofia/internal/7632689993@10.22.52.2 [CS_ROUTING] [UNALLOCATED_NUMBER] 2016-01-13 05:37:39.632245 [INFO] mod_dptools.c:3244 Originate Failed. Cause: UNALLOCATED_NUMBER Can freeswitch use domain name since kamailio sent invite with domain but freeswitch with IP address? I am not sure if this is the issue. I looked my extensions and it looks OK but I might be wrong. Thank you again for your help Abdul ############################################################################ ################################################################ 2016-01-13 05:37:29.572184 [NOTICE] switch_channel.c:1055 New Channel sofia/internal/7632689991@AbdulKamailioSIP.com [e945266d-8eec-4c0e-80b4-b306f43e18df] 2016-01-13 05:37:29.572184 [INFO] mod_dialplan_xml.c:635 Processing 7632689991 <7632689991>->kb-7632689993 in context public 2016-01-13 05:37:29.572184 [NOTICE] switch_ivr.c:1861 Transfer sofia/internal/7632689991@AbdulKamailioSIP.com to XML[kb-7632689993@default] 2016-01-13 05:37:29.572184 [INFO] mod_dialplan_xml.c:635 Processing 7632689991 <7632689991>->kb-7632689993 in context default 2016-01-13 05:37:29.572184 [CRIT] mod_dptools.c:1638 WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING 2016-01-13 05:37:29.572184 [CRIT] mod_dptools.c:1638 Open /usr/local/freeswitch/conf/vars.xml and change the default_password. 2016-01-13 05:37:29.572184 [CRIT] mod_dptools.c:1638 Once changed type 'reloadxml' at the console. 2016-01-13 05:37:29.572184 [CRIT] mod_dptools.c:1638 WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING WARNING 2016-01-13 05:37:39.632245 [NOTICE] switch_channel.c:1055 New Channel sofia/internal/7632689993@10.22.52.2 [d52b6ef9-c4f6-4edf-aff9-8a8da3761788] 2016-01-13 05:37:39.632245 [NOTICE] sofia.c:7539 Hangup sofia/internal/7632689993@10.22.52.2 [CS_ROUTING] [UNALLOCATED_NUMBER] 2016-01-13 05:37:39.632245 [INFO] mod_dptools.c:3244 Originate Failed. Cause: UNALLOCATED_NUMBER 2016-01-13 05:37:39.632245 [NOTICE] switch_core_session.c:1641 Session 12 (sofia/internal/7632689993@10.22.52.2) Ended 2016-01-13 05:37:39.632245 [NOTICE] switch_core_session.c:1645 Close Channel sofia/internal/7632689993@10.22.52.2 [CS_DESTROY] 2016-01-13 05:37:39.632245 [NOTICE] sofia_media.c:92 Pre-Answer sofia/internal/7632689991@AbdulKamailioSIP.com! 2016-01-13 05:37:39.653182 [NOTICE] mod_dptools.c:1268 Channel [sofia/internal/7632689991@AbdulKamailioSIP.com] has been answered 2016-01-13 05:37:50.532203 [NOTICE] sofia.c:952 Hangup sofia/internal/7632689991@AbdulKamailioSIP.com [CS_EXECUTE] [NORMAL_CLEARING] 2016-01-13 05:37:50.552949 [NOTICE] switch_core_session.c:1641 Session 11 (sofia/internal/7632689991@AbdulKamailioSIP.com) Ended 2016-01-13 05:37:50.552949 [NOTICE] switch_core_session.c:1645 Close Channel sofia/internal/7632689991@AbdulKamailioSIP.com [CS_DESTROY] ############################################################################ ############################################## <include> <user id="7632689991"> <params> <param name="vm-password" value="1001"/> </params> <variables> <variable name="accountcode" value="7632689991"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Extension 7632689991"/> <variable name="effective_caller_id_number" value="7632689991"/> </variables> </user> </include> ############################################################################ ################################## <include> <user id="7632689993"> <params> <param name="vm-password" value="1003"/> </params> <variables> <variable name="accountcode" value="7632689993"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Extension Sherif"/> <variable name="effective_caller_id_number" value="7632689993"/> </variables> </user> </include> ############################################################################ ######################################### http://kb.asipto.com/freeswitch:kamailio-3.3.x-freeswitch-1.2.x-sbc