The Sonus and M6 are out of my control they belong to my upstream and downstream so I have no access to them Broadsoft support will not work this issue because FS ACKs the 200 OK so dialog is completed at least on the B-Leg so that's when the M6 sends the 2nd invite however the dialog has not completed on the A-Leg but FS still passes the Invite along resulting in the 491 Sent from my iPhone 4S On Aug 30, 2012, at 11:42 PM, SamyGo <govoiper@gmail.com> wrote:
OK, and can you see whats happening inside the SONUS when it gets the second invite (debug logs etc)? Can you control the M6 to stop re-invites !?
On Fri, Aug 31, 2012 at 10:29 AM, Mike Burlingame <mike.burlingame@me.com> wrote:
Sure I will put logs and sip dump up tomorrow A-Leg == Sonus B-Leg == Broadsoft M6
Sent from my iPhone 4S
On Aug 30, 2012, at 10:24 PM, SamyGo <govoiper@gmail.com> wrote:
Hi, Can you please manage a proper sip trace for this ! I'd really love to troubleshoot and analyse the sip traces. What is the equipment on your A-leg ?
BR Sammy
On Fri, Aug 31, 2012 at 3:28 AM, Mike Burlingame <mike.burlingame@me.com> wrote:
I would like to add an update to this and maybe someone has some other suggestions - It does look like that FS is disconnecting the call with cause code 31 [NORMAL_UNSPECIFIED] I did not notice the time stamp difference on the Bye when I first looked at the log's
The basis of the issue still stands a 491 Results in the B-Leg being disconnected
On Aug 24, 2012, at 12:53 PM, Mike Burlingame <mike.burlingame@me.com> wrote:
We are seeing some instances when we send a invite from the B-Leg back to FS and FS passes the invite to the A-Leg that the dialog on the A-Leg has not fully completed yet causing a return of a 491 from the A-Leg side causing the call to be disconnected. wanted to see if anyone else has seen something like this while running FS and if anyone had any suggestions on a fix?
A-Leg Invite into Freeswitch 100 Trying back from FS to A-Leg 180 Ringing from FS to A-Leg 200 OK from FS to A-Leg at 15:08:14.638799 Invite from FS to A-Leg (From B-Leg below) at 15:08:14.749515 100 Giving a try form A-Leg to FS at 15:08:14.749757 491 From A-Leg to FS at 15:08:14.780968 ACK from FS to A-Leg at 15:08:14.781102 ACK from FS to A-Leg at 15:08:14.797143 BYE from A-LEG to FS 15:11:10.791963 481 Call Does Not Exist back to A-LEG
B-Leg Invite from Freeswitch to B-Leg 100 Giving a try from B-Leg 180 Ringing from B-Leg 200 OK from B-Leg at 15:08:14.635670 ACK from FS to B-Leg at 15:08:14.637044 Invite from B-Leg to FS at 15:08:14.748623 100 Trying from FS to B-Leg at 15:08:14.748954 491 from FS to B-Leg at 15:08:14.782169 ACK from B-Leg to FS at 15:08:14.782372 BYE from FS to B-Leg at 15:08:14.790714 with Cause Code 31
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