Just have more actions after voicemail in the dialplan. Also, you may wish to modify the voicemail_goodbye macro if you don't want it to say "thank you, goodbye" when exiting VM. -MC On Thu, Dec 22, 2011 at 12:49 PM, Rodney <notlikeme75@yahoo.com> wrote:
I am trying to transfer someone back to the IVR after they leave a message for someone or check their own mailbox. currently it does a hangup and they have to call back to do more. is there a method for this? or is it hard coded in the "press # to continue portion of voice mail?
check voice mail
condition destination_number ^757$ 1 action answer 3 action sleep 1000 4 action play_and_get_digits 4 4 3 5000 # checkvoicemail.wav ivr/ivr-that_was_an_invalid_entry.wav vmb \d+ 12 action phrase spell,${vmb} 15 action voicemail check default ${domain_name} ${vmb}
leave message
condition destination_number ^758$ 1 action answer 3 action sleep 1000 4 action play_and_get_digits 4 4 3 5000 # checkvoicemail.wav ivr/ivr-that_was_an_invalid_entry.wav vmb \d+ 12 action phrase spell,${vmb} 15 action voicemail default ${domain_name} ${vmb}
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