Hi there. a softphone is registed called 5630 in public. show registered says following under like that. 5630,27.112.104.17,siGhOxWCoIW0n9JjzwxSTg..,sofia/external/sip:5630@49.97.4.168:61682 ;transport=UDP;rinstance=b1c4cf82f7d6e637,1432040746,49.97.4.168,61682,udp, b3am.com, and freeswitch@internal > originate user/5630 is successfull. but by dialplan/public/5630.xml <extension name="5630"> <condition field="destination_number" expression="5630"> <action application="bridge" data="user/5630"/> </condition> </extension> and make a call with another phone to 5630.to be "Cause: INVALID_PROFILE" 2015-05-19 22:08:53.724519 [NOTICE] switch_ivr_originate.c:2732 Cannot create outgoing channel of type [sofia] cause: [INVALID_PROFILE] 2015-05-19 22:08:53.724519 [DEBUG] switch_ivr_originate.c:3720 Originate Resulted in Error Cause: 611 [INVALID_PROFILE] 2015-05-19 22:08:53.724519 [INFO] mod_dptools.c:3246 Originate Failed. Cause: INVALID_PROFILE why? BR mack