Re: [Freeswitch-users] mod_CallCenter: Agents not being logged out

Now I am trying to set an agent’s status with this command at the console: callcenter_config [agent set status 'Logged out'] [1000@default]

This command is executed alright, but when I execute “callcenter_config agent list”, the status of 1000@default is still shown as “available”; why so?

Please see carefully how the command is written. It must be: callcenter_config agent set status [agent name] 'Logged Out'

Also please tell me what should be the syntax if I want to set status when agent dials a number. And is there a way to set this status from outside, like from a web page click?

On wiki http://wiki.freeswitch.org/wiki/Mod_callcenter#Script_to_announce_members_po... is an example for agent-login and agent-logout dialplan extension.