Taje a look at ICTDialer. It's free. Guillermo On Thursday, August 14, 2014, sami sakly <it.samisakly@gmail.com> wrote:
---------- Forwarded message ---------- From: sami sakly <it.samisakly@gmail.com <javascript:_e(%7B%7D,'cvml','it.samisakly@gmail.com');>> Date: 2014-08-13 22:56 GMT+02:00 Subject: Freeswitch Dialer using SIPml5 To: freeswitch-dev@lists.freeswitch.org <javascript:_e(%7B%7D,'cvml','freeswitch-dev@lists.freeswitch.org');>
As it appears from the thread title I'm new to Freeswitch and Voip solution. So please excuse my ignorance if I didn't get you from the first time. I'm building a Dialer as solution for small compaign based on freeswitch. The main idea is that when agent are present : I'm not sure they call fs server or it calls them and starting dialing customers from a database and whenever a client pick up the phone : it's automatically bridged to one of the free agent (already parked and waiting).
What I have now ? :
*Freeswitch & webrtc2sip working on my server.
*SIPml5 Client issuing calls and working
I tried also to write some php script to run from a client host , that calls 2 sip client and do the bridging.
What I want to do now ? : I'm looking for a way to apply my business model automatically :
1- Calling agent and parking
2- Dialling customers and whenever it's picked up bridge to a free agent
My questions :
will it be possible to do this with only dialplans or I need to have some external script ?
Where exactly I can use fs events ? I will need them on the php app to create control on dialling client parameters and for bridging.
That seems a lot but I hope I will not be disappointed =)
Thank you,
-- Guillermo Ruiz Camauer