Hi, I have not tested a setup between Nortel CS1000 and FS but I have worked with other sip solutions and Nortel CS1000. Have you done a SIP trace? In my experience with Nortel CS100 they have some "special flavour" about SIP signaling, for example when CS1000 send a call to an external SIP you see the invites something like sip 1234;contextblablablah@ip..... In my case, we have to declare in our equipment the route exactly as CS100 send it, so we declared 1234;contextblablablah as an extension. If you can get the sip trace to validate will help. Try to modify your dialplan to: take the first 5 digit. If you use sjphone in SIP Direct mode and iniate a call to FS, the call end in your " LOCAL 5 Digit Extension" or in the VM?
On February 26, 2014 at 4:53 PM Joel White <joelewhite@gmail.com> wrote:
I have modded the default dialplan to allow 5 digit local extensions. I have the Nortel NRS sending the calls to the public context. I have created the xml to route the incoming call to a local extension.
Question is, why do the calls go straight to voicemail without ringing the extension. The extension is registered and can make and recieve calls locally on the FS.
The incoming call from the Nortel CS 1000 reaches the XML parsing for "public" and executes the XML in the public folder relating to the Nortel. The call also makes its way to the "default" context and executes the LOCAL 5 Digit Extension XML config. What I am not understanding is why, if it makes it through the variables and expressions and ends up at the 5 digit local dialing, that it would go straight to voicemail without ringing the phone.
If anyone has any insight into why this behavior would occur.... please point me in the right direction.
Thank you in advance
Joel