Thanks, Ken. I'd like to know about any such timers to handle cases where users don't try to re-enter the conference and only the virtual agent's channel has media.
From: Ken Rice <krice@freeswitch.org> To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Cc: Bcc: Date: Thu, 9 Sep 2021 22:27:38 -0500 Subject: Re: [Freeswitch-users] How to detect close of verto tab? Thats actually a design feature, the whole intent os of someone accidentally navigates away they can come right back and resume their call.
there may be some timers you can adjust.
Sent from my iPhone
On Sep 9, 2021, at 20:19, David P <davidswalkabout@gmail.com> wrote:
Our config of FS 10.5 doesn't detect when a verto user closes the tab (or directs the tab to a different url, etc) and the session runs on the server for many minutes (while our virtual agent tries to engage the user, thus defeating our media timeout).
Is there a best practice for detecting this per-channel so it can be used to end the conference?
Note that browser event beforeunload cannot be relied upon, especially in mobile browsers, as a trigger for hanging-up on the verto end.