It is probably sending call to your extension@domainname, if your external ip is your domain name then you will see the external ip. Is your endpoint registered? How often is it set to reregister? Does your router have a sip alg? Are the ports opened in your firewall? Very hard to guess without a log of a call with debug enabled. sofia global sip trace on Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian Chow Sent: Wednesday, February 24, 2016 10:00 PM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP? Hello all! I'm new to freeswitch, so I'm sure this is just a newbie configuration error. Sorry if it's been answered a million times, my google searches always just bring up the standard NAT configuration pages. I've already followed the confluence page on configuring NAT. My Setup: Freeswitch 1.6 and FusionPBX installed on a virtualized debian 8.3 instance. SIP Provider: Flowroute NAT: extension and freeswitch are on the same network, both of which are behind NAT and connecting to flowroute. I configured external sip and rtp to use stun entries. External profile is using $${external_rtp/sip_ip} for ext-rtp/sip respectively. I have one DID configured to go directly to my one extension. My extension can register just fine. My extension can dial out. When I call my cell, the call connects and I have 2 way audio. When I dial my DID from my cell, I can see the call hitting the FS server, but instead of ringing my extension, it goes straight to my extensions voicemail (which I can just fine). When I look the at the console, it appears (sorry if this is wrong, I'm only a day into free switch) that FS is attempting to route the call to my extension...@ my external ip? I see this line in the console: 2016-02-24 18:56:10.453983 [NOTICE] switch_channel.c:1101 New Channel sofia/internal/<extension>@<externalip>:46072 Shouldn't that read sofia/internal/<extentsion>@<ip_of_extension> ? Sofia Status says: Name Type Data State ================================================================================================= external-ipv6 profile sip:mod_sofia@[::1]:5080 RUNNING (0) external profile sip:mod_sofia@<external_ip>:5080<sip:mod_sofia@%3cexternal_ip%3e:5080> RUNNING (0) external::<uuid> gateway sip:<flowrouteid>@sip.flowroute.com<http://sip.flowroute.com> REGED internal-ipv6 profile sip:mod_sofia@[::1]:5060 RUNNING (0) internal profile sip:mod_sofia@<internal_ip>:5060<sip:mod_sofia@%3cinternal_ip%3e:5060> RUNNING (0) ================================================================================================= If I'm completely off base here, can anyone recommend where I can start looking to change/troubleshoot the issue? I feel like it's just me missing something, I just can't determine what that might be. Thanks, -Brian