Thanks for the input, I sympathize with you, been there done that, no fun. Darcy -------Original Message------- From: Brian West Date: 1/31/2012 3:46:05 AM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Music on hold use dial plan and bridge_export (btw I'm bored out of MY MIND here in the hospital.) /b On Jan 30, 2012, at 9:21 PM, Darcy wrote: When I receive a call and place it on hold, the calling party receives MOH as specified in <X-PRE-PROCESS cmd="set" data= hold_music=/usr/local/freeswitch/sounds/music/8000/moh.WAV"/>. Also, I transfer this call to another extension, the caller receives MOH during the transfer, however, If I place an outbound call then place the party on hold, they just get silence. Am I missing a basic setting here. I also cannot transfer this call or park it. Using snom 3xx, 7xx and 8xx phones. -- Brian West FreeSWITCH Solutions, LLC Phone: +1 (918) 420-9266 Fax: +1 (918) 420-9267 brian@freeswitch.org http://www.freeswitch.org