Hi List, maybe someone can give me some hints to get faster into this stuff. Here the use case: I am Ext A and talking to Ext B. Now Ext C is calling to another number : D. How can I 1. Pic up the calling Ext C ? 2. Include it to my current call to Ext A ? I would need some infos wich elements in my dialplan i have to use and how to configure them ... maybe you guys know some documentation else about this issue ... thanks a lot regards, Filip -- _________________________________ Filip Lyncker, Dipl.-Inform. (FH) Lyncker & Theis GmbH Wilhelmstr. 16 65185 Wiesbaden Germany Fon +49 611/9006951 Fax +49 611/9406125 Handelsregister: HRB 23156 Amtsgericht Wiesbaden Steuernummer: 4023897051 USt-IdNr.: DE255806399 Geschäftsführer: Filip Lyncker, Armin Theis