Hi Lloyd, I am not 100% sure, but I will tell you what I believe is correct. I think you are misinterpreting what the "MWI-Account" parameter means. That parameter tells FreeSwitch what MWI info should go with THIS REGISTRATION (aka phone/line). If you have <user id="amirt"> <variables> . other values </variables> <params> <param name="password" value="APasswordHere"/ <param name="MWI-Account" value="eddie@mydomain.com"/> </params> </user> That means that the MWI on the phone that registers a line with user=amirt and a matching password will indicating that there are messages on the eddie@mydomain.com account. It does not make any changes to eddie's phone. You said "Now user: amirt phone stop MWI . That is correct." - Wrong, amirt phone should light up for eddie messages pnly now. You said "But the user eddie device not Light up for the user : amirt voice mail notification" Correct, to do that add an MWI-Account to eddie user. <user id="eddie"> <variables> . other values </variables> <params> <param name="password" value="APasswordHere"/ <param name="MWI-Account" value="amirt@mydomain.com"/> </params> </user> THAT will make eddie's phone indicate messages for amirt account. Hope that helps. From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Lloyd Aloysius Sent: Saturday, December 22, 2012 3:20 PM To: FreeSWITCH Users Help Subject: [Freeswitch-users] MWI-Account - Issues Hi All: I am trying to send a user MWI to a different registered user Eg: user : amirt .. directory parameter is like below <param name="MWI-Account" value="amrit@mydomain.com"/> Every thing works as expected. ============================================================ Now I change the MWI-Account to a different user user : amirt .. directory parameter is like below <param name="MWI-Account" value="eddie@mydomain.com"/> Now user: amirt phone stop MWI . That is correct. But the user eddie device not Light up for the user : amirt voice mail notification I have the following in the sip profile <param name="send-message-query-on-register" value="true"/> <param name="forward-unsolicited-mwi-notify" value="false"/> Am I missing something. Thanks Lloyd