Hi All: I implement the xml cdr. Now For a Incoming call -> IVR - > Dial Extension create two records see below. Basically both records should say inbound call . But one say as outbound. What is the reason the xml cdr module behave this way. Also for a one incoming call to a destination why showing the two records? Also I notice when we make a outbound call the direction field say inbound. But it should be outbound. Any help is appreciated. callerid number , destination number , uuid ,bridge uuid , date ,time 1416471234 144 outbound *7f055bf3-6622-4a47-8a86-e92c7683d74d*898cc58c-8447-4a51-b559-3d1f2a063014 2012/07/30 15:37:41 00:00:12 1416471234 144 inbound 898cc58c-8447-4a51-b559-3d1f2a063014 * 7f055bf3-6622-4a47-8a86-e92c7683d74d* 2012/07/301 5:37:23 00:00:30 Thanks Lloyd