Hello. I did some further testiumng and figured out, that as soon I use enterprise originate with :_: , I do not see any missed calls. If I use a comma instead, missed calls are shown on the phone. But then as a drawback only one phone rings, if I have more than physical phone registered to one user extension. Anybody has an idea how to overcome this? Best rgeards Peter On 12/11/17 17:30, Peter Steinbach wrote:
Hello,
we have some Problems with the right signalling of missed calls when calling multiple phones in parallel
Here's the scenario: Phone no 49 is calling a group with 2170 and 3275 with the following dialstring
<action application="bridge" data="{default_language=de,ignore_early_media=true,global_to_originate_1=true,caller_cc=49,callee_cc=49,routing_flags=INT-ONSYSTEM-RELIA0-QUAL0-T38NOLAST-CALLG-CALLG5003-UUID,call_timeout=60,originate_timeout=60,origination_caller_id_number=49,effective_caller_id_number=49,caller_uuid=7f49c581-cf47-429d-85a0-365d00ff031c,origination_uuid=59eee5e0-c0bc-0135-7dc9-00505600a1a5,sip_invite_domain=flex.mydomain.de,customer_id=261}user/2170@flex.mydomain.de:_:{default_language=de,ignore_early_media=true,global_to_originate_1=true,caller_cc=49,callee_cc=49,routing_flags=INT-ONSYSTEM-RELIA0-QUAL0-T38NOLAST-CALLG-CALLG5003-UUID,call_timeout=60,originate_timeout=60,origination_caller_id_number=49,effective_caller_id_number=49,caller_uuid=7f49c581-cf47-429d-85a0-365d00ff031c,origination_uuid=59f07af0-c0bc-0135-7dca-00505600a1a5,sip_invite_domain=flex.mydomain.de,customer_id=261}user/3275@flex.mydomain.de <mailto:customer_id=261%7Duser/3275@flex.mydomain.de>" />
Destination dialstrings are seperated by ":_:" ("Enterprise Origination"). We use curly brackets instead of "<" as we sometimes have to insert asserted identy tags into the dialstring.
We checked 3 versions of Freeswitch for this
* Version Feb 2016 shows missed calls on both phones. Even if one phone answers, the other phone one still shows a missed call (reason for upgrading to newer Freeswitch) * Version Aug 2017 never shows missed call, see logs and hangup message below * Version 10/Dec 2017(yesterday) never shows missed call, as above
So for the 2 never Freeswitch Versions, here are the logs at hangup 2017-12-11 17:07:46.022450 [DEBUG] sofia.c:7283 Channel sofia/internal/49@flex.mydomain.de:5060 entering state [terminated][487] 2017-12-11 17:07:46.022450 [NOTICE] sofia.c:8474 Hangup sofia/internal/*49*@flex.mydomain.de:5060 [CS_EXECUTE] *[ORIGINATOR_CANCEL]* 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:3627 Hangup sofia/internal/*2170*@94.xx.xxx.xx:42170 [CS_CONSUME_MEDIA] *[LOSE_RACE]* 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3852 Originate Cancelled by originator termination Cause: 487 [ORIGINATOR_CANCEL] 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:2866 Cannot create outgoing channel of type [user] cause: [LOSE_RACE] 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3863 Originate Resulted in Error Cause: 502 [LOSE_RACE] 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/2170@94.xx.xxx.xx:42170) Running State Change CS_HANGUP (Cur 3 Tot 22) 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/2170@94.xx.xxx.xx:42170) Callstate Change RINGING -> HANGUP 2017-12-11 17:07:46.042331 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/2170@94.xx.xxx.xx:42170) State HANGUP 2017-12-11 17:07:46.042331 [DEBUG] mod_sofia.c:449 Channel sofia/internal/2170@94.xx.xxx.xx:42170 hanging up, cause: LOSE_RACE 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:3627 Hangup sofia/internal/*3275*@94.xx.xxx.xx:43275 [CS_CONSUME_MEDIA] [*LOSE_RACE*] 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3852 Originate Cancelled by originator termination Cause: 487 [ORIGINATOR_CANCEL] 2017-12-11 17:07:46.042331 [NOTICE] switch_ivr_originate.c:2866 Cannot create outgoing channel of type [user] cause: [LOSE_RACE] 2017-12-11 17:07:46.042331 [DEBUG] switch_ivr_originate.c:3863 Originate Resulted in Error Cause: 502 [LOSE_RACE]
Here is the Cancel message for one of the called phones: U 2017/12/11 17:07:46.045120 144.xx.xxx.xx:5060 -> 94.xx.xxx.xx:42170 *CANCEL sip:2170*@94.xx.xxx.xx:42170 SIP/2.0. Via: SIP/2.0/UDP 144.xx.xxx.xx;rport;branch=z9hG4bK07r3ce94cvjpp. Max-Forwards: 70. From: "Test" <sip:49@flex.mydomain.de>;tag=mQS1eFDpp1peS. To: <sip:2170@94.xx.xxx.xx:42170>. Call-ID: 4238b5a7-5930-1236-b2ab-00505600a1a5. CSeq: 116168167 CANCEL. *Reason: SIP;cause=200;text="Call completed elsewhere"*. Content-Length: 0.
Any hints why this happens, or anyone has this scenario working?
-- With kind regards Peter Steinbach
Telefaks Services GmbH mailto:lists (att) telefaks.de Internet: www.telefaks.de
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-- With kind regards Peter Steinbach Telefaks Services GmbH mailto:lists (att) telefaks.de Internet: www.telefaks.de