I have changed the user 1001 to <include> <user id="1001" domain name = "24.67.78.200" mailbox="1001"> <params> <param name="password" value="1234"/> <param name="vm-password" value="1001"/> </params> <variables> <variable name="accountcode" value="1001"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Extension 1001"/> <variable name="effective_caller_id_number" value="1001"/> </variables> </user> </include> I can see the 1001 user registered in the phone. Trying to phone->FS->nat->phone -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West Sent: Wednesday, July 23, 2008 12:07 PM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] registered user calling It's fairly obvious you don't have a user 1001 in domain 24.67.78.200, I also recommend you can update to the latest code as of now. Did you modify the default config? And what scenario are you trying to make this work with? On Jul 23, 2008, at 1:53 PM, Jair Santos wrote: 2008-07-23 11:49:10 [WARNING] mod_sofia.c:1807 sofia_outgoing_channel() Cannot locate registered user 1001@24.67.78.200 Brian West sip:brian@freeswitch.org