By default mod_callcenter removes these abandoned members from db with this condition: if (abandoned_epoch + discard_abandoned_after < local_epoch_time_now(NULL)) { discard_abandoned_after should be by default 60 seconds. You don't need to worry with this, if you don't want these entries in db set discard-abandoned-after to a low value, like 1sec. You can't uuid_kill, they don't exists anymore, this feature allow a caller to recover their original position when they call again the queue (if they call again before discard_abandon_after expires..). On Sun, Jan 18, 2015 at 5:25 PM, David Villasmil Govea < david.villasmil@gmail.com> wrote:
Thanks for answering Italo, But that was no it. I've had it like that always..
<queue name="agents_queue"> <param name="strategy" value="longest-idle-agent"/> ... <param name="abandoned-resume-allowed" value="false"/> </queue> </queues>
On Sat, Jan 17, 2015 at 1:57 PM, David Villasmil Govea < david.villasmil@gmail.com> wrote:
Thanks Italo, I'll try that and let you know. On Jan 17, 2015 3:21 AM, "Ítalo Rossi" <italorossib@gmail.com> wrote:
Set abandoned-resume-allowed to false Em 16/01/2015 18:42, "David Villasmil Govea" <david.villasmil@gmail.com> escreveu:
What's even weirder, if I try to uuid_kill one of those channels, fs responds "no such channel".. so there's really no call there!
Anyone?
On Fri, Jan 16, 2015 at 10:26 PM, David Villasmil Govea < david.villasmil@gmail.com> wrote:
Hello guys,
I have a FS which when i execute on the cli:
callcenter_config queue list members agents_queue
I got THOUSANDS of "Abandoned" calls like this:
agents_queue|single_box|e2685c96-6f85-4024-bd9a-5b2ac5b413d1||123456|Outbound Call|1421429675|123456|0|0|1421432074|0|0|||Abandoned agents_queue|single_box|7bc18797-2913-476b-90ed-3f6905b99eda||123456|Outbound Call|1421429675|123456|0|0|1421432074|0|0|||Abandoned agents_queue|single_box|96826416-0a90-4012-a68f-083534247424||123456|Outbound Call|0|1421429675|0|0|1421429676|0|0|||Abandoned
This bot is used to generate calls to a test server via originate. But at this time the application which send the calls out is not even running!
Furthermore, I stopped and started FS and the calls come back! WTF?? Where could all these calls come from??
Thanks for your help
David
-- DVG
-- Imagination is more important than knowledge Albert Einstein
-- DVG
-- Imagination is more important than knowledge Albert Einstein
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FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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-- Imagination is more important than knowledge Albert Einstein
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ítalo Rossi