"I assume that this is a reply to my previous message, but since you created a new message it broke the thread." My apologies, I am still getting used to the Account settings in this list. On other lists I can typically set options (or default to) to receive email notifications for my own postings and optionally not others (which, as a novice, is what I want for now) But as it was, I was not receiving any email notifications for this posting. That is why I could not Reply. I changed my account setting, so maybe I guessed correctly this time. ==================== Regardless, I just now edited my conf/dialplan/public/00_inbound_did.xml file I added an entire 'extension' definition for my 'outside' SIP DID based on what is appearing in my freeswitch.log file <extension name="velocity_did"> <condition field="${sip_to_user}" expression="^(specific phone number here)$"> <action application="set" data="domain_name=$${domain}"/> <action application="transfer" data="1000 XML default"/> </condition> </extension> Which I HOPE will tell FreeSWITCH to receive the 'outside' call and route it to the default extension 1000 But with only that change, I still only get a BUSY when I dial it on the 'outside' SIP line. The freeswitch.log shows the call being 'seen' as: sofia/internal/<specific phone number here>@<the SIP line IP> Do I also need to modify conf/vars.xml and/or conf/sip_profiles/<one of the xml files> as well to get the connection? Thanks