Sorry I've been slacking, but I finally got this one wikified: http://wiki.freeswitch.org/wiki/Mod_fifo#Agent.2FCaller_Example -MC ________________________________ From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Anthony Minessale Sent: Wednesday, July 02, 2008 9:03 AM To: freeswitch-users@lists.freeswitch.org Subject: Re: [Freeswitch-users] Using Mod_fifo if you add these 2 extensions: 7010 will be for agents who will hear music till someone calls and 7011 will be the customer who will hear hold music until an agent is free. <extension name="test"> <condition field="destination_number" expression="^7010$"> <action application="set" data="fifo_music=$${hold_music}"/> <action application="answer"/> <action application="fifo" data="myq out wait"/> </condition> </extension> <extension name="test"> <condition field="destination_number" expression="^7011$"> <action application="set" data="$${hold_music}"/> <action application="answer"/> <action application="fifo" data="myq in"/> </condition> </extension> On Wed, Jul 2, 2008 at 1:05 AM, Faraz R. Khan <faraz.khan@emergen.biz> wrote: Is there any example on how to use mod_fifo? I am trying to implement a call centre queue as follows (much like Asterisk queues) : Inbound call-> press 0 for operator -> mod_fifo -> 3 agents of whom any one can get the call (doing round robin or whatever) I checked out: http://wiki.freeswitch.org/wiki/Mod_fifo I understand how to park the call, I understand how to retrieve the call from the fifo- but I dont understand how this will happen automatically. Is the expected way to write some kind of JS to run periodically, check if any of the 3 specified agents are free and send them (originate) to the fifo 'pop' extension? Pointers would be appreciated! If anyone has sample JS to do something close to the above it would give me a great headstart. Thanks! -- Faraz R Khan Chief Architect Emergen Consulting Pvt Ltd +92.21.529.0381 x200 www.emergen.biz _______________________________________________ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ AIM: anthm MSN:anthony_minessale@hotmail.com <mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com <mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <mailto:sip%3A888@conference.freeswitch.org> iax:guest@conference.freeswitch.org/888 googletalk:conf+888@conference.freeswitch.org <mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:213-799-1400