The transfer should work but it sounds like offhook agents is what your really trying to accomplish so I would go with brian's suggestion. On Jun 16, 2009, at 7:38 AM, Peter P GMX <Prometheus001@gmx.net> wrote:
Hello Michael,
I want the phone be ringing, just for acoustical feedback reasons.
But what if I
* transfer it to the same user destination again (now with intercom enabled), will this work? * transfer it to park and then transfer it to the same destination again (now with intercom enabled)
Best regards Peter
Michael Jerris schrieb:
The only way I can think to do this today would be to cancel the call and re send with the intercom headers for a phone that supports it. It may be possible to send a reinvite with autoanswer headers but I doubt that would work, all you could do is try making code to do it it a sipp or sipsak scenario and test it. A better aproach might be to answer the call normally and detect that to start your web workflow or not really ring the phone, just the web app and deliver the call with autoanswer when the button is hit in the web ui.
Mike
On Jun 16, 2009, at 4:24 AM, Peter P GMX <Prometheus001@gmx.net> wrote:
Hello Brian,
this is too easy :-).
This is for a small callcenter app and I only want the user to pickup the call once (to accept the call in X-Lite (or a Snom phone) and to start the workflow on the web application). I do not want him to accept the call on the phone and then on the Web app.
Best regards Peter
Brian West schrieb:
click on the AA button? :)
/b
On Jun 15, 2009, at 7:19 PM, Peter P GMX wrote:
What is the best way to have this done? Move the call to park and then retransfer again with intercom, or is there a better solution?
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