Maybe getting a bit ahead of myself but I am trying to set up a multi-company dial plan. Things are working fine internally, but I am not getting the grasp for external calls. The first company xml file is conf/dialplan/companya.tele.co.uk.xml which has the line <X-PRE-PROCESS cmd="include" data="companya.tele.co.uk/*.xml"/> to include xml files in that conf/dialplan/companya.tele.co.uk folder In this folder I have the xml file soho66.co.uk.xml which includes the regex to remove the initial 9 when dialling and extenal number. I cant seem to be able to get a call to go anywhere near connecting to the soho gateway. I think problem is to do with this 2011-03-03 17:00:23.089153 [NOTICE] switch_ivr.c:1606 Transfer sofia/internal/200@companya.tele.co.uk to enum[ 907973323260@companya.tele.co.uk] help me please! ----------------- soho66.co.uk.xml---------------------------- <include> <extension name="Local Dial"> <condition field="destination_number" expression="^9?([2-9]{6})$"> <action application="set" data="effective_caller_id_name=12345678"/> <action application="set" data="effective_caller_id_number=12345678"/> <action application="bridge" data="sofia/gateway/ sip.soho66.co.uk/01869$1@sip.soho66.co.uk"/> </condition> </extension> <extension name="Regional 01"> <condition field="destination_number" expression="^9?(01\d{9})$"> <action application="set" data="effective_caller_id_name=12345678"/> <action application="set" data="effective_caller_id_number=12345678"/> <action application="bridge" data="sofia/gateway/sip.soho66.co.uk/$1"/> </condition> </extension> <extension name="Regional 02"> <condition field="destination_number" expression="^9?(02\d{9})$$"> <action application="set" data="effective_caller_id_name=12345678"/> <action application="set" data="effective_caller_id_number=123456781"/> <action application="bridge" data="sofia/gateway/sip.soho66.co.uk/$1"/> </condition> </extension> <extension name="Mobile"> <condition field="destination_number" expression="^9?(07\d{9})$"> <action application="set" data="effective_caller_id_name=12345678"/> <action application="set" data="effective_caller_id_number=12345678"/> <action application="bridge" data="sofia/gateway/sip.soho66.co.uk/$1"/> </condition> </extension> <extension name="International"> <condition field="destination_number" expression="^9?(00\d*))$"> <action application="set" data="effective_caller_id_name=12345678"/> <action application="set" data="effective_caller_id_number=12345678"/> <action application="bridge" data="sofia/gateway/sip.soho66.co.uk/$1"/> </condition> </extension> </include> -----------------eof soho66.co.uk.xml------------------------- -------------conf/sip_profiles/external/companya_soho66.xml ----------------------- <include> <gateway name="sip.soho66.co.uk"> <param name="username" value="12345678"/> <param name="from-user" value="12345678"/> <param name="password" value="ABCDEFGH"/> <param name="expire-seconds" value="600"/> <param name="register" value="true"/> <param name="retry-seconds" value="30"/> </gateway> </include> ------------- eof conf/sip_profiles/external/companya_soho66.xml -----------------------