You should make load balancing on the application level before the freeswitches, f.ex via kamailio. Keep the queues in a hash table and relay the calls to the appropriate freeswitch. You must make a logical distribution of queues in your cluster, f ex. customer 1 has queues on FS1, customer 2 on fs2 etc. Round robin load balancing just won't work out of the box. On 10 November 2015 at 19:48, Sergey Safarov <s.safarov@gmail.com> wrote:
Please read mod_callceter documentation. Eraly I has find that mod_callceter not support database accesd from two or more FS hosts.
On Tue, Nov 10, 2015, 20:13 Laurent Demont <demont.laurent@gmail.com> wrote:
Hello Freeswitch Community,
I'm currently working on setting up a call-center solution for my company and as we are used to work with Freeswitch, I wanted to look at that solution first. The mod_callcenter seems to do exactly what I want but there's one point that is kinda critical: the solution should be horizontaly scalable (easy to add some new servers without interferring the work in progress) so the calls dedicated to a single queue might not be on a single server.
Thus is it possible to interconnect multiple Freeswitch servers to a single (shared) database in order to handle many call centers and so share the load between the servers? If not, is there a way to easily load balance calls between multiple FS servers (still only in mod_callcenter context) or must the calls related to one queue be on a single server ?
Thanks in advance for your help,
Best regards -- Laurent Demont _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
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