Just to explain more I will give a scenario: A is an outside user that call an internal user B then B answer and transfer the call to anther internal user C. When C phone is ringing he see the caller ID of B and when he answer he see the caller ID of A. I tried to set ignore_display_updates in vars.xml, But don't have effect. Could help please? On 05/18/2012 09:37 AM, ghallab wrote:
You don't have any idea? what should I do to figure out this problem?
On 05/17/2012 07:08 PM, ghallab wrote:
When their Polycom 550 rings the user see the caller ID of the person who transferred the call, once they answer the phone the caller ID of the transferred caller is displayed. I already tried the ignore display updates set to faulse and true in the vars.xml file. But don't have effect!