Not quite. I just found It was a firewall issue having the same affect. Thanks for looking. From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Brian West Sent: Wednesday, April 17, 2019 4:50 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: Re: [Freeswitch-users] Can't connect to 800 or toll calls Its a nat issue then. On Wed, Apr 17, 2019 at 3:42 PM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: I have gotten reports that it is an intermittent problem not related to the number being dialed. Vitelity reports: “it looks like your PBX is not seeing our responses and keeps sending invites to us even though the call completes. “ Possibly related, when a call goes through and finishes, the terminating phone gets called again after hanging up. Any help would be greatly appreciated. Thanks, Sean From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org<mailto:freeswitch-users-bounces@lists.freeswitch.org>> On Behalf Of Brian West Sent: Wednesday, April 17, 2019 12:00 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> Subject: Re: [Freeswitch-users] Can't connect to 800 or toll calls Look at the signaling, the FreeSWITCH logs without it won't tell you why. /b On Wed, Apr 17, 2019 at 10:39 AM Sean Devoy <sdevoy@bizfocused.com<mailto:sdevoy@bizfocused.com>> wrote: Hi, I have recently created a new server with the latest repo (1.8) Most things are working great. Extension to Extension works, even across NAT on both ends. I can call out to local numbers like my cell phone. However, when I try to call 800 numbers or calls outside my local area codes it fails. The logs look identical to the old server. The call goes through the same gateway. I never get any audio back and 15 seconds later the log returns “no answer” and the call fails. If it matters the gateway is through Vitelity. I have opened a ticket there but no response yet. Log excerpt: [DEBUG] switch_core_state_machine.c:40 sofia/external/13522298979 Standard INIT [DEBUG] switch_core_state_machine.c:48 (sofia/external/13522298979) State Change CS_INIT -> CS_ROUTING [DEBUG] switch_core_state_machine.c:627 (sofia/external/13522298979) State INIT going to sleep [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_ROUTING (Cur 2 Tot 2) [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING [DEBUG] mod_sofia.c:154 sofia/external/13522298979 SOFIA ROUTING [DEBUG] switch_ivr_originate.c:67 (sofia/external/13522298979) State Change CS_ROUTING -> CS_CONSUME_MEDIA [DEBUG] switch_core_state_machine.c:643 (sofia/external/13522298979) State ROUTING going to sleep [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_CONSUME_MEDIA (Cur 2 Tot 2) [DEBUG] sofia.c:7291 Channel sofia/external/13522298979 entering state [calling][0] [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA [DEBUG] switch_core_state_machine.c:662 (sofia/external/13522298979) State CONSUME_MEDIA going to sleep [NOTICE] switch_ivr_originate.c:3705 Hangup sofia/external/13522298979 [CS_CONSUME_MEDIA] [NO_ANSWER] [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_HANGUP (Cur 2 Tot 2) [DEBUG] switch_core_state_machine.c:847 (sofia/external/13522298979) Callstate Change DOWN -> HANGUP [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP [DEBUG] mod_sofia.c:449 Channel sofia/external/13522298979 hanging up, cause: NO_ANSWER [DEBUG] mod_sofia.c:514 Sending CANCEL to sofia/external/13522298979 [DEBUG] switch_core_state_machine.c:60 sofia/external/13522298979 Standard HANGUP, cause: NO_ANSWER [DEBUG] switch_core_state_machine.c:849 (sofia/external/13522298979) State HANGUP going to sleep [DEBUG] switch_core_state_machine.c:619 (sofia/external/13522298979) State Change CS_HANGUP -> CS_REPORTING [DEBUG] switch_core_state_machine.c:584 (sofia/external/13522298979) Running State Change CS_REPORTING (Cur 2 Tot 2) [INFO] mod_dptools.c:3518 Originate Failed. Cause: NO_ANSWER Thanks, Sean _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Brian West | Co-founder and Developer Need Commercial support? email sales@freeswitch.com<mailto:sales@freeswitch.com> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g> Email: brian@freeswitch.com<mailto:brian@freeswitch.com> Mobile: 918-424-9378 Website: https://www.FreeSWITCH.com<https://www.freeswitch.com/> [https://www.facebook.com/signalwireinc?src=email]<https://www.facebook.com/freeswitch>[https://twitter.com/freeswitch]<https://twitter.com/freeswitch> _________________________________________________________________________ The FreeSWITCH project is sponsored by SignalWire https://signalwire.com Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services. Build your next product on our scalable cloud platform. Join our online community to chat in real time https://signalwire.community Professional FreeSWITCH Services sales@freeswitch.com<mailto:sales@freeswitch.com> https://freeswitch.com Official FreeSWITCH Sites https://freeswitch.com/oss https://freeswitch.org/confluence https://cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users https://freeswitch.com -- Brian West | Co-founder and Developer Need Commercial support? email sales@freeswitch.com<mailto:sales@freeswitch.com> FreeSWITCH Solutions | 17345 Civic Drive #2531 Brookfield, WI 53045<https://maps.google.com/?q=17345+Civic+Drive+%232531+Brookfield,+WI+53045&entry=gmail&source=g> Email: brian@freeswitch.com<mailto:brian@freeswitch.com> Mobile: 918-424-9378 Website: https://www.FreeSWITCH.com<https://www.freeswitch.com/> [https://www.facebook.com/signalwireinc?src=email]<https://www.facebook.com/freeswitch>[https://twitter.com/freeswitch]<https://twitter.com/freeswitch>