14 Feb
2012
14 Feb
'12
2:52 p.m.
Just something i've been wondering, I'd like to use a quickdial/blf key to log in and out of a queue. Simple enough. But I'd also like to display the agent's status in that queue using the BLF. Is that something that's going to be possible? I've been looking at trying to implement it using the event socket to send the custom presence updates. Thanks, -- Andrew Cassidy BSc (Hons) MBCS Managing Director; Cassidy Web Services Ltd T: 03300 100 960 F: 03300 100 961 E: andrew@cassidywebservices.co.uk W: www.cassidywebservices.co.uk