Thanks for that. I tested that and it appears to control the delay between reading of the supplied wav file. <action application="set" data="group_confirm_read_timeout=10"/> <action application="set" data="group_confirm_file=prompts/ToAcceptThisCall.wav"/> group_confirm_read_timeout=10 will reduce the time between plays of ToAcceptThisCall.wav OK not to worry. I will use some Lua. <action application="set" data="group_confirm_key=exec"/> <action application="set" data="group_confirm_file=lua inbound_confirm_exec.lua"/> Lua ---- > session:execute("ivr","ppn_ivr_to_accept_call_from"); That ivr has max-timeouts="3" so that limits the time we will prompt for response nicely. Easy enough - its just I am on a mission to use the dialplan as much as possible. Thanks again.