You want an IVR: http://wiki.freeswitch.org/wiki/IVR_Menu If you specifically want some one to be able to search for a name, you can use: http://wiki.freeswitch.org/wiki/Mod_directory -Avi On Fri, Nov 25, 2011 at 11:52 AM, ocset <ocset@the800group.com> wrote:
Hi
I am not sure what I should call this topic but I am trying to find out about using Freeswitch in an environment where the caller is prompted with a list of options like "if you know the callers extension, enter it now" etc.
Is this possible? What is the correct term for it and where would I find more info on it?
Thanks
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