Take a look in the ./conf/sip_profiles/external.xml file an in there you'll find variables for the external rtp ip. I'm betting you haven't set the external ip in the ./conf/vars.xml file. See here for more info: http://wiki.freeswitch.org/wiki/Sofia.conf.xml#ext-rtp-ip William King Senior Engineer Quentus Technologies, INC 1037 NE 65th St Suite 273 Seattle, WA 98115 Main: (877) 211-9337 Office: (206) 388-4772 Cell: (253) 686-5518 william.king@quentustech.com On 07/29/2014 05:49 PM, Iqbal Abdullah wrote:
Thank you Peter and Robert,
I opened up the suggested ports on the wiki page but that didn't work, so I ended up opening all TCP and UDP ports but the audio doesn't come either.
Trying to call a different number (1001, which doesn't have a user) gave me this logs:
2014-07-30 09:42:54.121512 [NOTICE] switch_channel.c:1054 New Channel sofia/internal/1000@xxxxxx.amazonaws.com [34c19686-9e28-459d-813c-fbf57d42c89a] 2014-07-30 09:42:54.261504 [INFO] mod_dialplan_xml.c:558 Processing 1000 <1000>->1001 in context default 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg: *1 execute_extension::dx XML features 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg: *2 record_session::/usr/local/freeswitch/recordings/1000.2014-07-30-09-42-54.wav 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg: *3 execute_extension::cf XML features 2014-07-30 09:42:54.261504 [INFO] switch_ivr_async.c:3653 Bound B-Leg: *4 execute_extension::att_xfer XML features 2014-07-30 09:42:54.281497 [NOTICE] switch_ivr_originate.c:2708 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED] 2014-07-30 09:42:54.281497 [NOTICE] switch_ivr_originate.c:2708 Cannot create outgoing channel of type [user] cause: [USER_NOT_REGISTERED] 2014-07-30 09:42:54.281497 [INFO] mod_dptools.c:3234 Originate Failed. Cause: USER_NOT_REGISTERED 2014-07-30 09:42:54.281497 [NOTICE] sofia_media.c:92 Pre-Answer sofia/internal/1000@xxxxxx.amazonaws.com! 2014-07-30 09:42:54.281497 [NOTICE] mod_dptools.c:1258 Channel [sofia/internal/1000@xxxxxx.amazonaws.com] has been answered 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1054 New Channel loopback/app=voicemail:default 10.142.199.62 1001-a [e83b067a-9687-4fe2-8691-ea0f4c8a04a3] 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1052 Rename Channel loopback/app=voicemail:default 10.142.199.62 1001-a->loopback/voicemail-a [e83b067a-9687-4fe2-8691-ea0f4c8a04a3] 2014-07-30 09:42:55.281513 [NOTICE] switch_channel.c:1054 New Channel loopback/voicemail-b [cba53c4a-07c6-4c5a-8bf1-4d4029b6cb66] 2014-07-30 09:42:55.281513 [NOTICE] mod_loopback.c:947 Pre-Answer loopback/voicemail-a! 2014-07-30 09:42:55.281513 [NOTICE] mod_dptools.c:1293 Pre-Answer loopback/voicemail-b! 2014-07-30 09:43:26.301488 [NOTICE] sofia.c:7256 Hangup sofia/internal/1000@xxxxxx.amazonaws.com [CS_EXECUTE] [NORMAL_UNSPECIFIED] 2014-07-30 09:43:26.301488 [NOTICE] switch_ivr_bridge.c:752 Hangup loopback/voicemail-a [CS_EXCHANGE_MEDIA] [ORIGINATOR_CANCEL] 2014-07-30 09:43:26.301488 [NOTICE] mod_loopback.c:553 Hangup loopback/voicemail-b [CS_EXECUTE] [ORIGINATOR_CANCEL] 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session 10 (sofia/internal/1000@xxxxxx.amazonaws.com) Ended 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close Channel sofia/internal/1000@xxxxxx.amazonaws.com [CS_DESTROY] 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session 12 (loopback/voicemail-b) Ended 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close Channel loopback/voicemail-b [CS_DESTROY] 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1632 Session 11 (loopback/voicemail-a) Ended 2014-07-30 09:43:26.301488 [NOTICE] switch_core_session.c:1636 Close Channel loopback/voicemail-a [CS_DESTROY]
Doesn't seem to have any issues with it at all.
On 30 July 2014 02:55, Peter Villeneuve <petervnv1@gmail.com> wrote:
Well that's probably your problem. You need to open up ports for media (RTP) to flow.
If your setup is still default, then you'll need to open up ports 16384-32768 See https://wiki.freeswitch.org/wiki/Firewall
On Tue, Jul 29, 2014 at 6:33 PM, Iqbal Abdullah <iqbal.b.abdullah@gmail.com> wrote:
Brian,
On 30 July 2014 00:06, Brian West <brian@freeswitch.org> wrote:
On a hunch, I launched an instance, set the firewall up properly. Checked out, built and installed FS, No issues at all. ;) Just making sure someone else was reporting issues so I thought I would spin it up to double check a few things.
Thanks for looking it up. Can you tell me what ports of the firewall did you open up? Maybe that's the issue. I only have 5060 (and ssh) open by the way.
On Tue, Jul 29, 2014 at 9:12 AM, Iqbal Abdullah <iqbal.b.abdullah@gmail.com> wrote:
On 29 July 2014 21:54, Ben Langfeld <ben@langfeld.co.uk> wrote:
Try explicitly answering the call before your <Speak/> action.
Thanks Ben,
I'm sorry but I do not see any explicit answer XML tag which I can use for Plivo. What do you mean by explicitly answering the call before the Speak action?
On 29 July 2014 07:04, Iqbal Abdullah <iqbal.b.abdullah@gmail.com> wrote: > > Hello everyone, > > I have just gotten to know about FreeSWITCH and have tried > installing > it on a EC2 instance and in the process of trying out some examples. > I > am facing this issue of not being able to hear any sounds during a > call I make to my FreeSWITCH system. > > My freeswitch system is the latest stable ver.1.4 and I followed the > instructions to install from > http://clintberry.com/2011/getting-started-with-plivo/ > > via the installation script show on the site. I changed the > installation script to use Slash and also 1.4 instead. > > One of the exercises is to pass an incoming call to plivo and make > plivo return a <say> action, which for some reason is not reading > back > the text to me (no audio) when I call 1005 from using sflphone on my > ubuntu. > > This is the log on freeswitch: > > 2014-07-29 18:01:12.581530 [NOTICE] switch_channel.c:1054 New > Channel > sofia/internal/1000@xxxxxxxxxx.amazonaws.com > [5650b3dd-1519-4c6f-b720-d4d3a8a65c5c] > 2014-07-29 18:01:12.681534 [INFO] mod_dialplan_xml.c:558 Processing > 1000 <1000>->1005 in context default > 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554 > sofia/internal/1000@xxxxxxxxxx.amazonaws.com using scheduler due to > bypass media or media is not established. > 2014-07-29 18:01:12.733800 [NOTICE] sofia_media.c:92 Pre-Answer > sofia/internal/1000@xxxxxxxxxx.amazonaws.com! > 2014-07-29 18:01:12.733800 [NOTICE] mod_dptools.c:1258 Channel > [sofia/internal/1000@xxxxxxxxxx.amazonaws.com] has been answered > 2014-07-29 18:01:14.121516 [NOTICE] mod_dptools.c:1232 Hangup > sofia/internal/1000@xxxxxxxxxx.amazonaws.com [CS_RESET] > [NORMAL_CLEARING] > 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1632 > Session > 1 (sofia/internal/1000@xxxxxxxxxx.amazonaws.com) Ended > 2014-07-29 18:01:14.141502 [NOTICE] switch_core_session.c:1636 Close > Channel sofia/internal/1000@xxxxxxxxxx.amazonaws.com [CS_DESTROY] > > I can see that plivo is correctly calling the XML I have placed, as > this is the log I see on my web server: > > [29/Jul/2014 01:59:13] "GET > > > /answer/?To=1005&Direction=inbound&From=1000&CallerName=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&CallStatus=ringing > HTTP/1.1" 200 93 > [29/Jul/2014 01:59:14] "GET > > > /answer/?To=1005&Direction=inbound&From=1000&CallUUID=b74c06be-f4e9-4830-af68-e424b3b31e1c&HangupCause=NORMAL_CLEARING&CallStatus=completed > HTTP/1.1" 200 93 > > This is the XML I have prepared to test plivo: > > <?xml version="1.0" encoding="UTF-8" ?> > <Response> > <Speak>Hello World</Speak> > </Response> > > > And this is default.xml on freeswitch which forward any calls to > 1005 to > plivo: > > <include> > <context name="default"> > > <!-- > This extension allows calling any digits of number > freeswitch will call plivo outbound server on every incoming > call > --> > <extension name="plivo"> > <condition field="destination_number" expression="^1005"> > <action application="enable_heartbeat" data="60"/> > <action application="socket" data="127.0.0.1:8084 async > full"/> > </condition> > </extension> > .... > .... > </include> > > I have read that NAT issues might be causing a no-audio issue, but I > am not sure and do not know how to tell if this is the issue. The > only > thing which look strange is the logs on freeswitch saying: > > 2014-07-29 18:01:12.681534 [WARNING] switch_core_session.c:1554 > sofia/internal/1000@xxxxxxxxxx.amazonaws.com using scheduler due to > bypass media or media is not established. > > but what does that mean? > > > _________________________________________________________________________ > Professional FreeSWITCH Consulting Services: > consulting@freeswitch.org > http://www.freeswitchsolutions.com > > FreeSWITCH-powered IP PBX: The CudaTel Communication Server > http://www.cudatel.com > > Official FreeSWITCH Sites > http://www.freeswitch.org > http://wiki.freeswitch.org > http://www.cluecon.com > > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
--
Brian West brian@freeswitch.org
Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com
T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378) iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org