Thanks, Here is the complete dialplan xml that did the trick for me. <include> <extension name="Supervisor connection"> <condition field="destination_number" expression="^(9915)$"> <action application="answer" /> <action application="bind_meta_app" data="1 b s execute_extension::check_with_supervisor XML default"/> <action application="export" data="orig_caller_uuid=${uuid}"/> <action application="bridge" data="sofia/internal/ sip:1002@10.192.217.11:61842" /> </condition> </extension> <extension name="check_with_supervisor"> <condition field="destination_number" expression="^(check_with_supervisor)$"> <action application="bridge" data="sofia/internal/ sip:1003@10.192.217.11:5085" /> <action application="eval" data="${uuid_bridge(${uuid} ${orig_caller_uuid})}"/> </condition> </extension> </include> On Tue, Oct 9, 2012 at 4:42 PM, Michael Collins <msc@freeswitch.org> wrote:
What do you do for steps 1 and 2? Is the caller held with uuid_hold or uuid_park or what? Most likely you'll need to store the uuid of the caller's call leg in a channel variable and then perform a uuid_bridge back to that uuid once the agent is done speaking to the supervisor.
-MC
On Tue, Oct 9, 2012 at 3:27 PM, JP <jaykris@gmail.com> wrote:
Hi, I want to do the following. 1. Caller is bridged to an agent. 2. Agent presses dtmf and is transferred to a supervisor while the caller is listening to MOH( achieved using "bind_meta_app"). 3. Now when the supervisor hangs-up, the agent should be bridged back to the caller.
I am not able to find a simple way to do the third step. Any suggestions or ideas is greatly appreciated.
Thanks, JP
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