We also had an issue with nuance eating licenses. We had enough room to tolerate this but did have to occasionally reboot servers when too many were consumed. Chris On Feb 25, 2013, at 3:21 PM, Rob Hutton <justlikeef@gmail.com> wrote:
We have a similar situation on a Cisco UCCX platform that we ended up having to write a script to bounce the services every couple of hours to clear. We haven't seen a fix from Nuance yet.
On Mon, Feb 25, 2013 at 2:32 PM, Jason Moran <jmoran@secureachsystems.com> wrote:
In connecting to Nuance Speech Server’s MRCPv2 for text-to-speech (Nuance Vocalizer) using mod_unimrcp, a single phone call which has several different TTS phrases should only use up 1 single simultaneous license. However, I am seeing a call use up 2,3,4 (etc) like it is not releasing the connection/license.
I looked this up and some forums have noted that Nuance “does things wrong” and uniMRCP needs to send Nuance the “RTCP BYE” to tell Nuance that it is done with the synthesizer speech. But I tried that, and it still eats up the licenses. Within a couple of calls I’m out of TTS ports and the calls fail (but they clear again after several more seconds).
<!-- enable/disable rtcp support -->
<param name="rtcp" value="1"/>
<!-- rtcp bye policies (rtcp must be enabled first)
0 - disable rtcp bye
1 - send rtcp bye at the end of session
2 - send rtcp bye also at the end of each talkspurt (input)
-->
<param name="rtcp-bye" value="2"/>
<param name="rtcp-tx-interval" value="5000"/>
Ideas? Experience?
-Jason
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