I am new to Polycom phones. We have always used CISCO 5xx Series. I have been trying to use the WEB interface. The example in the WIKI uses tftp through DHCP option 60. MY home router/gateway's DHCP does not support option 60. I am unable to get the Polycom 335 to register, it keeps getting "Unauthorized". I have double checked by having my Cisco phone register with this information and it works fine. I must be missing something. On the Polycom Web Interface I have the following values: SIP TAB: SERVERS: Outbound Proxy is blank SERVER 1: Address: <my server's FQDN > Port: 5060 Transport: UDPOnly Expires:3600 Register: 1 Retry Timeout: 0 Retry Max Count: 3 Line Seize Timeout: 30 SERVER 2: <same as server 1 for now except port 5062) LINE TAB: LINE 1: Display Name: 228 Address: 228 Auth UserID:228 Auth Password: <actual password here> Label: 228 Type: Private 3rd Party Name: blank Number of Line Keys: 1 Calls per line: 24 SERVER 1: Address: <my server's FQDN > Port: 5060 Transport: UDPOnly Expires:3600 Register: 1 Retry Timeout: 0 Retry Max Count: 3 Line Seize Timeout: 30 SERVER 2: <same as server 1 for now) Everything else is the defaults. The resulting sofia trace messages: ------------------------------------------------------------------------ recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.210138: ------------------------------------------------------------------------ REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com> CSeq: 1 REGISTER Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 Contact: <sip:228@10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069 Accept-Language: en Max-Forwards: 70 Expires: 3600 Content-Length: 0 ------------------------------------------------------------------------ send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.211063: ------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57 From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 CSeq: 1 REGISTER User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120 712T101002Z Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE Supported: precondition, path, replaces WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth" Content-Length: 0 ------------------------------------------------------------------------ recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.712339: ------------------------------------------------------------------------ REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com> CSeq: 1 REGISTER Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 Contact: <sip:228@10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER" User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069 Accept-Language: en Max-Forwards: 70 Expires: 3600 Content-Length: 0 ------------------------------------------------------------------------ send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.712479: ------------------------------------------------------------------------ SIP/2.0 401 Unauthorized Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57 From: "228" <sip:228@fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B To: <sip:228@fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre Call-ID: ca6990df-b25553e-44d1bb49@10.10.40.47 CSeq: 1 REGISTER User-Agent: FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120 712T101002Z Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE Supported: precondition, path, replaces WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com", nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth" Content-Length: 0 ------------------------------------------------------------------------ Any ideas?