20 May
2010
20 May
'10
4:44 p.m.
First let me thank all the respondents from my original related post, here is some follow up information which may be useful for anyone considering similar choices. I went with a Patton SL4022 which arrived defective, Patton's response was slow but they seem willing to replace the unit. I'm currently trying to see if the vendor will allow me to exchange the unit for a similar one made by Audiocodes. I got the impression that Audiocodes has better product support, which is something I weight heavily in my evaluations. I'd like to know if anyone has an experience with these manufacturer's product support he'd like to share, but I wouldn't consider other makers off topic-- this surely won't be my last VoIP purchase. -gh