Would this also be an issue/resolution with Google Voice as well? Using Dingaling I am routing my calls to an IVR to intercept the call from going to Google Voice voicemail. However, the IVR won't accept DTMF. On Mon, May 23, 2011 at 8:24 AM, Michael Collins <msc@freeswitch.org> wrote:
Sidharth, A mobile phone will always send DTMFs in-band, so you need to be ready for that scenario. I recommend you add this to your dialplan for inbound calls: http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_start_dtmf Test various scenarios and make sure they work - call from Skype, from mobile phone, from a land line, etc. Let us know what happens. -MC On Sat, May 21, 2011 at 1:11 AM, Sidharth Kshatriya <sid.kshatriya@gmail.com> wrote:
Dear Friends,
I'm using a voip carrier Voicenetwork.ca (recommended by someone on this list). While I'm generally happy with their service there seems to be one fatal problem: My IVR does not recognize DTMF!
I have set <param name="dtmf-type" value="rfc2833"/> in both sip_profile/internal.xml and sip_profile/external.xml
The symptom of the problem is that making a call via skype will always make the IVR recognize the DTMF while using something like a mobile phone almost always won't!
I've tried in-band detection too. I'm making international calls into my IVR and the reliability of the in-band detection is not so good, possibly because of the quality of the call.
Can someone please help me?
Thanks,
Sidharth
-- Sidharth Kshatriya www.sidk.info
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