11 Feb
2010
11 Feb
'10
1:59 p.m.
uuid_setvar the variable hold_music on the opposite UUID you're holding... uuid_hold isn't doing exactly what you think it is. ;) /b On Feb 11, 2010, at 7:54 AM, Jingwei Yang wrote:
Sorry Brian, I don't quite understand your answer. What is the far end and what is the near end? In my case, I bridge client A to agent B. While they're talking, I use uuid_hold to put client A on hold. Then A hears the default music. After a while, uuid_hold off A and the conversation between A and B resumes. uuid_hold looks perfect for my situation except I'm not able to change the default music.
Regards, -Jingwei