I have been given the following acceptance criteria. I do not see a hook in freeswitch that will let me accomplish this... As a user who is receiving a user group call I want to hear a notification when another user accepts the call or the caller is transferred to voicemail So that I can understand why I was unable to speak to the caller. Acceptance Criteria: § When multiple users answer a call, the system will play a prompt to each user instructing them to press 1 to accept the call. § When one of the users presses 1 and accepts the call, other users will hear a prompt "Sorry, this call has been answered by another group member and is no longer available to accept. " and then the calls to other users will hang up. § When the caller is transferred to voicemail because none of the users have accepted the call, then the users will hear a prompt indicating "Sorry, this call has been transferred to voicemail and is no longer available to accept." I have tried setHangupHook in a lua script, but that appears to be too late. Is there another hook that I am missing? john nowlin Senior Software Developer Tresta office: 850.383.7756 mobile: 850.294.5635 www.tresta.com - A Better Phone Experience