Hi Michael, Thanks for the response, so I can just exclude phrases in; etc/freeswitch/lang/en/vm/sounds.xml to stop it reading out particular options, as essentially I dont want the user ringing in to check their voicemail to not have options to record multiple greetings, just want them to be able to record one, thats only change I need 😊 Jon ---------- Forwarded message ---------- From: Michael Jerris <mike@jerris.com<mailto:mike@jerris.com>> Date: Wed, May 10, 2017 at 7:49 PM Subject: Re: [Freeswitch-users] voicemail_ivr examples when checking voicemail To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org<mailto:freeswitch-users@lists.freeswitch.org>> On May 10, 2017, at 2:34 PM, Jonathan Hunter <hunterj91@hotmail.com<mailto:hunterj91@hotmail.com>> wrote: Hey guys, Sorry for the noise! I am looking to use voicemail_ivr so I can ensure my own phrases are played and I can avoid giving the user options to record just one voicemail message (as they have the option to upload a file from our portal too). You can do all this with regular voicemail app by modifying the phrases involved and options I think. No need to do your own completely. Take a look at the phrase configs used for voicemail and voicemail config file and let us know where it might be an issue. Can this be achieved using voicemail_ivr and if so are there any examples as confluence is good but doesnt have many configuration examples if you want to miss out phrases etc. _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Jonathan Hunter Technical Director /Telephony Developer M:(+44) 7917 190 438 Email:jhunter@voxboxcoms.co.uk<mailto:Email%3Ajhunter@voxboxcoms.co.uk>