Hello there, We are trying to use caller control options for outbound conference calls. We are using originate command to originate conference call with PSTN numbers. I am using mod_XML for write conference. I use default caller controls as well as also added custom caller controls. My caller control name is plain. I have added it in dialplan parameter conference_control=plain as well as add it in conference parameter still caller mute option is not working. Below is my conference XML: <document type="freeswitch/xml"> <section name="Configuration" description="Configuration"> <configuration name="conference.conf" description="Audio Conference"> <advertise> <room name="0676338702@xxx.xxx.xxx.xx" status="FreeSWITCH"/> </advertise> <caller-controls> <group name="plain"> <control action="mute" digits="0"/> <control action="vol talk dn" digits="1"/> <control action="vol talk zero" digits="2"/> <control action="vol talk up" digits="3"/> <control action="vol listen dn" digits="4"/> <control action="vol listen zero" digits="5"/> <control action="vol listen up" digits="6"/> <control action="energy dn" digits="7"/> <control action="energy equ" digits="8"/> <control action="energy up" digits="9"/> <control action="deaf mute" digits="*"/> <control action="execute_application" digits="#" data="execute_extension ANNOUNCE_CONF_COUNT_PRIVATE XML default" /> </group> </caller-controls> <profiles> <profile name="test"> <param name="caller-id-number" value="xxxxxxxxxx"/> <param name="enter-sound" value="tone_stream://%(200,0,500,600,700)"/> <param name="exit-sound" value="tone_stream://%(500,0,300,200,100,50,25)"/> <param name="auto-record" value="${recordings_dir}/testrushika_${strftime(%Y-%m-%d-%H-%M-%S)}.wav"/> <param name="member-flags" value="dist-dtmf"/> <param name="pin-retries" value="10"/> <param name="max-members" value="1000"/> <param name="status" value="0"/> <param name="caller-controls" value="plain"/> </profile> </profiles> </configuration> </section> </document> Please let me know if anything is not correct or any new configuration need to go.